Role overview
We are seeking an energetic and enthusiastic individual to join the school operations team. You will be based at our new school, Reach Academy Hanworth Park, which opened in September 2024 this year. This is an exciting opportunity to shape processes and be part of a growing school.
The role will require you to meet the challenges of a fast moving school environment: providing service, assistance and solutions to all stakeholders in person, over email and on the phone. You will set high standards of customer service, be flexible, proactive and well organised.
Personal specification
- Provide administrative support for the school office and teaching staff.
- Administer school communications including text and email.
- Adhering to health and safety policies.
- Support the pastoral care of pupils, particularly those that are vulnerable.
- Provide first aid cover (training provided).
- Align and uphold the Academy vision, standards of behaviour, discipline and exclusion policy.
- Deal effectively and sensitively with child protection issues.
- Undertake other duties as directed by the Leadership team.
Required
- Minimum Grade 5/C equivalent in GCSE English and maths
- Excellent written and verbal communication skills - you will be required to use word documents, basic excel and Google Drive
Desirable
- Worked in a Reception/Office or educational setting
Main responsibilities
- Meet and greet all visitors to school reception.
- Provide assistance and solutions to all school related enquiries in person, electronically and over the phone.
- Responsible for the reception area—clean, tidy, well presented and engaging.
- Answer the phone swiftly and professionally.
- Filtering and managing calls.
- Assisting with events - setting up and clearing away.
- Assist with daily registers and following up on absence.
- Responsible for incoming and outgoing mail and deliveries.
- Assist with staff printing requests.
Support SENCo with administrative tasks such as booking meetings, completing paperwork & updating SEN records.standards.
Employee benefits
We care deeply about our entire team. In order to take care of our students, we need to take care of one another. For this reason, Reach Schools offer great employee benefits throughout the year. These include:
- London Living Wages
- Higher pay than our counterparts
- Reduced childcare costs for staff
- Generous pension schemes
- Free Friday breakfast
- Access to trained counsellors
- 10 inset days
- 5 days term time leave
- Flexible working
- Gym membership discount
- Access to apprenticeship courses
Pay: £30,867.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Sick pay
Work Location: In person
