Future Steps Occupational Therapy is looking for an inspiring Service Manager to lead our Services to Education team, someone who can combine strong leadership, service delivery excellence, and commercial awareness to grow services that make a meaningful difference for children and young people. Working closely with our multidisciplinary teams and education partners, you’ll drive high-quality outcomes, innovation, and service development.
Pay:£39,000 - £43,000 Pro rata (depending on experience)
Hours - 37.5 hours per week, term time (39 weeks term time + 1 week outside of term time)
- Monday – 08:45 – 4:30 (remote working from home)
- Tuesday – 08:45 – 4:30
- Wednesday - 08:45 – 5:45
- Thursday - 08:45 – 4:30
- Friday - 08:45 – 4:30
Key Responsibilities
- Leading and developing a multidisciplinary team (including Occupational Therapists and administrative staff) in a non-clinical capacity
- Ensuring the high-quality delivery of community-based education services
- Managing key contracts with schools, academies, and Local Authorities
- Building and maintaining effective relationships with stakeholders and partners
- Overseeing performance, safeguarding, quality, and compliance standards
- Identifying new opportunities, driving sales, sourcing and completing tenders
What We are Looking For
- Has strong experience in service or operational leadership
- Supports the strategic development and continuous improvement of services
- Is highly process driven, with strong attention to systems and detail
- Brings commercial awareness and identifies opportunities for growth and improvement
- Leads teams with clarity, structure, and accountability
- Is organised, proactive, and solutions-focused
- Has a strong understanding of safeguarding, GDPR, and quality standards
What We Offer:
- 30 days annual leave including bank holidays (pro-rata)
- Additional leave for long service (up to 5 years)
- Company pension & sick pay
- Health Scheme
- Free on-site parking
- Ongoing CPD and training opportunities
Please contact our HR department if you’d like to explore the role further or have any questions. We welcome any conversation.
Pay: £39,000.00-£43,000.00 per year
Work Location: Hybrid remote in Thornaby on Tees TS17 9DB
