We are currently recruiting for a Customer Service Coordinator to join our team, supporting the wider Customer Service function. This is a hybrid role, with two to three days each week based at our Coventry HQ and the remainder working remotely, Monday to Friday.
This role is responsible for delivering an efficient and effective helpline service to AHDB and its wider business, ensuring all associated administration is completed to a consistently high standard.
We are looking for an organised and customer-focused individual who is a confident communicator and enjoys working in a fast-paced environment. If you thrive on problem solving, build strong relationships and take pride in making a real difference day to day, this is a fantastic opportunity to deliver a high standard of customer support within a collaborative team.
We are the independent, impartial public body that unlocks success in British agriculture. Funded by a levy from over 100,000 British producers in the beef, lamb, pork, dairy and cereals sectors, we support and champion farmers, growers and processors, often where no one else can or will.
We share the expert, evidence-based research and reports that inform on-farm decision making. We promote British produce to the UK public through domestic marketing campaigns, and we identify and open new global export opportunities to help farm businesses grow.
We help levy payers learn more, sell more and export more to remain sustainable and profitable. Together, we deliver the insights, the influence and the impact that farmers need.
