We’re looking for a compassionate, organised, and proactive Welfare Assistant to join our Student Services team on a fixed-term basis for the 2026/2027 academic year. In this rewarding role, you’ll help students access the welfare advice and support they need to thrive during their studies.
Working alongside our Welfare Team and Assistant Principal of Student Services, you’ll provide guidance on welfare, housing, immigration, finance, and broader student support. Your work will help create a safe, inclusive, and supportive college environment where every student can succeed.
Please note that candidates will not be shortlisted until mid August 2026 due to the summer holidays.
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Provide friendly and accessible welfare information, support, and guidance to students
- Maintain accurate and confidential student welfare records
- Assist with welfare referrals and liaise with internal departments and external support agencies
- Support student wellbeing initiatives, inductions, tutorial sessions, and enrichment activities
- Help develop and promote welfare resources and publicity materials
- Contribute to projects including Student Union activities, Women’s Group, and support for Looked After Children
- Assist with college events such as Open Days, Enrolment, and Bus Pass distribution
- Keep up to date with welfare, safeguarding, immigration, and housing legislation to support students effectively
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Level 2 Business Administration qualification (or equivalent)
- Good GCSEs (or equivalent)
- Some relevant work experience
- Knowledge of benefits, immigration, and safeguarding regulations
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Top-Tier Salaries – We offer
sector-leading pay with some of the most competitive salaries around
Unbeatable Time Off – Enjoy
35-50 days of annual leave, plus
8 bank holidays AND extra time off at Christmas – because work-life balance is essential
Fast-Track Your Career – Take advantage of
dedicated development days, career pathways, and talent schemes designed to help you grow and succeed
Cycle to Work Scheme – A healthier, greener, and more cost-effective way to commute
- ️ Exclusive Discounts on Onsite Services – Save on Bliss Hair & Beauty Salon, dog grooming, car health checks, and more
Fitness Perks – Enjoy our
college gym facilities or discounted rates at local gyms to keep you feeling your best
Generous Pension Contributions – We invest in your future with
23.68% employer contribution for teaching roles and
21.5% for non-teaching roles
Retail & Travel Discounts – Unlock
exclusive savings on high street brands, local transport, cross-country travel. UNIDAYS, Student Beans and Blue Light Discount
Free Will Writing – We’ve got your back with professional support for your future planning
Free Flu Vaccine – Stay healthy and protected at no cost to you
Wellbeing Support – Access
confidential counselling services and wellness platforms to support your mental and emotional health
We Celebrate You! – We recognise and appreciate your hard work with
awards, recognition events, and celebration days throughout the year.
Sandwell Family of Colleges is a group of educational institutions located in the West Midlands region of England, offering a diverse range of courses and programs to cater to various interests and career aspirations. The family comprises of Sandwell College, Cadbury Sixth Form College, Central St Michael, Professional Academy, Central St Michaels Science, Engineering and Manufacturing Centre. With state-of-the-art facilities, experienced teaching staff, and a commitment to student success, the Sandwell Family of Colleges provides a supportive and inclusive learning environment, enabling individuals to pursue their educational and career goals effectively.
Sandwell Family of Colleges is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We have robust policies and procedures in place to ensure a safe and secure learning environment for all our students and staff. At Sandwell Family of Colleges, we believe that creating a safe, nurturing and inclusive environment is essential for enabling our students to thrive academically and personally. We are unwavering in our commitment to safeguarding and will continue to uphold the highest standards to protect the most vulnerable members of our community.
Please note that as part of our onboarding process, you will be required to either undergo an Enhanced DBS check or provide your existing Enhanced DBS certificate if you are registered with the Update Service.
We expect all applicants to be fully transparent about any information that may be disclosed as part of this check so that we can discuss it at the earliest opportunity. For more information on what may show on your Enhanced DBS check please visit: https://vetting.com/blog/what-shows-and-doesnt-on-a-dbs-check/
We reserve the right to close this job vacancy before the advertised application deadline.
