Creating the 'WOW' at Point of Sale!
Are you passionate about beauty, wellness and a natural at building rapport with customers. You will become an integral part of our retail team next to our eco factory.
As our Customer Advisor, you'll be joining a friendly team making the connection between Neals Yard Remedies and our customers. This is a great time to work with our fun and collaborative team, who thrive on providing a high touch customer service.
You'll be supporting them in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach.
You will learn from our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.
You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products.
This is the perfect opportunity to showcase your ability to tell stories and bring our beautiful products to life.
What you'll have:
You'll be friendly and approachable with a passion to learn
Confident with the ability to build great relationships
Excellent customer service skills
Strong knowledge, skills and experience in a busy environment
A positive 'can do' attitude
Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is desirable.
A great team worker who is inspired to deliver great results.
What you'll get:
Generous employee discount
Company pension
Group Life Assurance
Long service benefits
Paid community days
25 days annual leave plus Bank Holidays (Full Time)
Employee Assistance Programme
