Milford Garage – Bakewell, Derbyshire
Mellors Elliot, Milford Garage is looking for an enthusiastic, organised and customer-focused Receptionist / Service Advisor to join our busy and friendly team.
This is a varied role where no two days are the same. You will be the first point of contact for our customers, ensuring they receive excellent service from the moment they walk through the door or call us.
Key Responsibilities
- Greeting customers and handling enquiries in person, over the phone and by email.
- Booking vehicles in for servicing, MOTs and repairs.
- Managing workshop schedules using Mechanic Desk CRM software.
- Raising job cards, invoices and estimates.
- Ordering vehicle parts and liaising with suppliers.
- Updating customers on the progress of their vehicles.
- Processing payments and maintaining accurate records.
- Supporting the workshop team with the smooth day-to-day running of the business.
What We're Looking For
- Previous experience in a receptionist, service advisor or customer service role within the motor trade.
- Good knowledge of motor vehicles and vehicle parts is essential.
- Experience using Mechanic Desk would be advantageous, although training can be provided.
- Excellent communication and organisational skills.
- Confident using computers and Microsoft Office.
- Ability to multitask and remain calm in a busy environment.
- A positive attitude with a genuine commitment to outstanding customer service.
What We Offer
- Competitive salary (dependent on experience).
- Full-time, permanent position.
- Friendly and supportive working environment.
- Opportunity to develop your skills within a well-established independent garage.
If you're passionate about the motor industry, enjoy working with people and thrive in a fast-paced environment, we'd love to hear from you.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Ability to commute/relocate:
- Bakewell DE45 1DX: reliably commute or plan to relocate before starting work (required)
Work Location: In person
