Studio Manager — STRONG Pilates Kingston
We are STRONG. Pilates Inspired. Cardio Infused. Full body workout that's low impact and high intensity.
Location: Kingston-Upon-Thames. Salary: £36,000–£40,000 + performance bonus. Hours: Full-time (early mornings, evenings & weekends). Probation: 3 months with structured reviews. Perks: Free STRONG membership + STRONG Academy certification fully funded
About STRONG Pilates
The world's fastest growing boutique fitness brand. 110+ studios open across 14 countries, 47,000+members worldwide and growing fast.
STRONG is more than Pilates. It's a hybrid full-body workout that fuses Pilates, strength and cardio into one 45-minute session — low impact, high intensity, instructor-led every time. More variety, more sweat, more results. Powered by exclusive Rowformer and Bikeformer technology, with classes programmed through expert-designed 12-week movement cycles that progress week by week.
STRONG Humans, are you down for more?
The Role
STRONG Kingston opens in Charter Quay in October 2026 — bringing the world's only cardio-integrated reformer format to one of London's most vibrant riverside communities.
This is a role in two phases. Before we open, you are a builder — driving the founding member pre-sale campaign, securing corporate wellness partnerships with local businesses and establishing STRONG as the name in Kingston fitness before a single class is taught.
Once open, you are the operator and instructor — leading a high-performing studio team, running the numbers, and teaching several classes a week across STRONG's range of formats. You'll own studio performance — membership, utilisation and revenue — with direct support from the founding team. We'll fund your STRONG Academy certification as part of your onboarding.
Key Responsibilities
Membership, Sales & Community
· Be the face of STRONG Kingston, welcoming clients by name, ensuring member profiles are up-to-date, and showing enthusiastic and supportive attitude towards all customers
· Lead the founding member pre-sale campaign — generating, nurturing and converting leads
· Build corporate wellness partnerships with businesses and residential buildings in the Kingston area
· Establish relationships with local community organisations, concierge teams and neighbourhood partners
· Own ongoing membership acquisition — converting walk-ins, enquiries and corporate leads into members
· Drive retention through genuine member relationships, proactive follow-up and a personal experience for every STRONG Human
· Track membership numbers, class utilisation and revenue against targets
Studio & Operations
· Take pride in and ownership of every detail of the studio environment — equipment setup, lighting, presentation and atmosphere — so every member's experience matches the STRONG standard
· Manage day-to-day operations — client enquiries, scheduling, staff rostering, social media and newsletters
· Manage studio systems via studio management software (Hapana) — check-ins, memberships, payments and reporting
· Lead, motivate and develop the instructor team — scheduling, communication and day-to-day support
· Recruit, onboard and manage front-of-house staff
Teaching
· Deliver several STRONG classes per week to a high standard once STRONG Academy certified
· Provide confident cueing and form correction throughout every session
What We're Looking For
· Proven experience in a client-facing, sales or fitness leadership role
· Strong commercial instincts — you know how to convert a conversation into a commitment
· Confident approaching and building relationships with businesses and organisations — corporate outreach experience is a plus
· Excellent communicator, highly organised, with genuine warmth with people
· A background in fitness or movement — Pilates, reformer, personal training or group fitness
· Level 3 Personal Training qualification or equivalent preferred
· Current First Aid certification
· Self-motivated and comfortable with real accountability
· Flexible availability including early mornings, evenings and weekends
What We Offer
· £36,000–£40,000 base salary dependent on experience, with performance bonus tied to membership targets
· Salary review at month 6 against pre-sale and opening targets
· STRONG Academy instructor certification fully funded
· Free STRONG membership from day one
· Ongoing mentoring and support from the founding directors
· Opportunity to grow within the STRONG UK network as it expands
· The chance to open and shape a brand new studio from scratch in one of London's most active neighbourhoods
How to Apply
Send your CV and a 2-minute video to [email protected] with the subject line "Kingston Studio Manager". Upload your video to Google Drive, Dropbox or iCloud and include the link in your email.
In your video, briefly introduce yourself, then answer this question:
You walk into a residential building near the studio. The concierge has never heard of STRONG. You have 60 seconds of their time. What do you say?
STRONG Kingston is operated by SP Kingston Ltd. We are an equal opportunities employer.
Pay: £36,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Gym membership
Work Location: In person
