We are a GP Surgery based in the village of Featherstone. We are looking for someone to provide a welcoming, efficient and professional reception service for patients and visitors. The GP Receptionist/Care Navigator is the first point of contact for the Practice and plays a vital role in ensuring smooth day to day operations by supporting patients, clinical and administrative staff.
The position is for 16 hours, it is essential that you are also able to cover for annual leave and sickness leave.
GCSE grade A to C or equivalent in English and Maths. Good IT skills and experience using computer systems. Excellent communication and interpersonal skills. Ability to remain calm and professional under pressure. Strong organisational and multitasking abilities. Commitment to patient care, confidentiality and equality. DBS check will be necessary
You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high-quality service and deal efficiently and courteously with patient enquiries.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
Experience of working in a GP Practice is preferred although not essential.
Hourly rate will depend upon experience.
If this is you, do not hesitate to apply. This is a Practice with a small friendly team which supports each other to provide the best possible health care.
Job Type: Part-time
Pay: From £12.71 per hour
Work Location: In person
