Hours: 26 hours.
St Gemma’s Hospice is one of the leading charitable hospices in the UK. The Hospice provides expert palliative and end of life care, in a quality environment, for thousands of local people each year.
We are looking for a Hospitality Supervisor to oversee our Hospitality Assistants and help provide a high-quality food and beverage service to patients, visitors, and staff across our hospice. We are looking for an experienced hospitality professional with a passion for delivering exceptional customer service and leading teams.
In this varied role, you will supervise and support the hospitality team, manage rotas and staffing requirements, oversee training and compliance, monitor performance and attendance, and ensure excellent service standards are maintained throughout the wards and bistro. You will also work closely with clinical and facilities teams to ensure patient dietary needs are communicated and managed safely.
The successful candidate will have previous supervisory experience within hospitality, catering, healthcare, or a customer service environment, along with strong organisational, communication, and people management skills.
This is an excellent opportunity to join a dedicated team and make a meaningful contribution to the care and experience of patients and their families.
You will:
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Previous Supervisory Experience
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Have good organisational skills.
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Be able to prioritise work and use your own initiative.
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Have a good understanding of hygiene and food safety.
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Have a knowledge of COSHH and infection control.
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Be comfortable working in a healthcare setting, supporting vulnerable individuals with dignity and sensitivity.
We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this advertisement prior to the closing date if a sufficient number of applications are received.
To discuss this opportunity in greater detail please contact the Hospitality Supervisor, Eileen Hannaby on 0113 218 5500
Closing date: Monday 29 June 2026
Interview Date: TBC
St Gemma’s Hospice is a Leeds-based charity providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients and their carers in the Hospice’s In-Patient Unit, through the St Gemma’s community team, and via our day services, which include a Day Hospice and Out-Patient Department.
St Gemma’s welcomes and provides care to everyone regardless of people’s age, gender, disability, race, religion, sexual orientation or diagnosis. Our care is always completely free of charge.
St Gemma’s is the largest hospice in Yorkshire and one of the largest in the UK.