Job Overview
We are seeking a professional and personable Front Desk Receptionist to join our hotel team. The successful candidate will be the first point of contact for visitors and guests, providing excellent customer service and ensuring smooth daily operations. This position offers an opportunity to develop organisational and administrative skills within a dynamic environment. The role requires a friendly demeanour, strong organisational abilities, and proficiency with various office tools.
Duties
- Greet visitors and guests in a courteous and professional manner
- Answer incoming phone calls promptly, directing them appropriately
- Manage appointment scheduling and coordinate bookings
- Perform data entry tasks accurately using computer systems, such as Excel.
- Maintain organised records and filing systems
- Handle correspondence via email and postal mail
- Assist with administrative tasks such as photocopying, scanning, and filing documents
- Support team members with general administrative duties as required
- Utilise Microsoft Office programmes for daily operations
Requirements
- Proven office experience or clerical experience preferred
- Previous receptionist experience essential
- Excellent computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook).
- Strong organisational skills with attention to detail
- Good typing speed and accuracy for data entry tasks
- Excellent phone etiquette and communication skills
- Ability to multitask efficiently in a fast-paced environment
- Demonstrated ability to maintain confidentiality and handle sensitive information professionally
This role offers an engaging environment for individuals eager to utilise their organisational talents while developing further administrative expertise. The successful applicant will be expected to demonstrate professionalism, efficiency, and a welcoming attitude at all times.
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Work Location: In person
