Responsibilities:
- Build customer relationships:
Maintain a relationship of trust and satisfaction with distributors and end customers.
Support distributors activities and ensuring their loyalty to KPS.
Present and promote KPS products to distributors, during breakfast days, trainings and visiting end customers.
Carry out point-of-sale events and end-customer visits independently or jointly with distributors.
Follow up with customers and maintain long-term commercial relationships with both distributors and end users.
Identify and contact potential customers in the assigned area, identifying, classifying, and qualifying leads to determine their potential as clients.
Promote and present campaigns, new products, etc., at the point of sale and maintain the brand image and corporate identity at those locations (displays, brochures…).
Frequent travel within the UK and occasionally internationally.
Resolve issues at the sales point or with the end customer.
Provide pre-sales and post-sales technical support to the distributor.
Provide pre-sales and post-sales technical support to the end customer.
Ensure that end customers have a positive experience with KPS products.
- Training and Development:
Train sales point staff on the KPS product range.
Contact professional associations, colleges, etc., to conduct training sessions aimed at showcasing the KPS range.
o Education:
§ Technical training in electricity or electronics.
§ Futher training related to electrical and electronic products.
o Proficient in Microsoft Office.
o Experience with SAP
o Experience with CRM systems
o Minimum of 2 years’ experience in the electrical and electronic equipment sector.
