Welcome to IPW1, a leading print company in the Central London for over forty years and the 1st choice for restaurants, retail, creative & media agencies, finance and law firms. We specialise in digital and large format printing and, as a Xerox Premier Partner, we have access to the latest print technology & software and offer a wide range of finishing services including foiling, mounting, binding and presentations.
Job Summary
We are seeking an enthusiastic, diligent and detail-oriented Credit Controller to join us in our SE1 studio. The successful candidate will be responsible for managing customer accounts, ensuring timely payments, and maintaining positive client relationships. This role offers an excellent opportunity to contribute to the organisation’s cash flow management. The position is suitable for individuals with a keen eye for detail and strong communication skills.
Responsibilities
- Maintaining both purchase and sales ledgers.
- Ensuring invoices are issued correctly and on time.
- Allocating incoming payments accurately and issuing & allocating credits as required.
- Monitor and manage the aged debt & overdue accounts to ensure prompt payment.
- Building and maintaining strong relationships with clients to support prompt payment.
- Contact clients via phone, email, or letter to follow up on outstanding balances.
- Investigating & resolving invoice queries and disputes quickly and efficiently, with accurate records and query logs
- Analyse customer account data to identify payment trends and potential risks.
- Implementing action plans to reduce overdue balances.
- Preparing and distributing customer statements, reminder letters and aged debt reports, and providing updates on debtor positions.
- Maintain accurate records of all communications and transactions within accounting software.
- Escalating high-risk, bad debtors and overdue accounts where required.
- Collaborate with the MD, sales and internal teams to resolve billing discrepancies or disputes.
- Recording daily transactions into journals, posting to ledger accounts, and extracting the closing balances for trial balance
- Prepare regular reports on accounts receivable status for management review.
- Managing bank reconciliations, monthly payroll payments, CIS and VAT returns.
- Assist with data entry related to account updates and payment processing.
- Uphold professional phone etiquette when communicating with clients and internal teams.
- Supporting the Sales & Production Team as required and, from time-to-time, such as; order entry and picking & packing
Qualifications
- Proven experience (3 years) in accounts payable, receivables, or credit control roles.
- Strong analysis skills with the ability to interpret financial data accurately.
- Competent using Excel, Xero & Sage accounting software and data entry procedures.
- Excellent phone etiquette and communication skills, both verbal and written.
- Confident in chasing payments and handling difficult conversations.
- Organised, proactive, with the ability to prioritise tasks effectively and meet deadlines.
References & Background Checks
- References are essential.
- Background checks will be conducted before sending an official employment contract for the successful applicant.
Pay: £16,055.00 per year
Experience:
- credit control: 3 years (required)
Work Location: In person
