Job Overview
We are seeking a friendly and professional Front of House Team Member to join our vibrant hospitality team. This role involves delivering exceptional guest services, ensuring smooth restaurant and bar operations, and creating a welcoming atmosphere for all visitors. The ideal candidate will have a passion for hospitality, excellent communication skills, and a keen eye for detail to uphold our high standards of service. Previous experience in restaurant or catering environments is essential although full training will be provided. This position offers an engaging work environment where you can develop your skills in food service and guest relations.
Responsibilities
- Greet guests warmly upon arrival and ensure they feel welcomed throughout their visit
- Take accurate orders and serve food and beverages efficiently
- Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations
- Handle cash transactions accurately using the till system
- Provide information about menu items, specials, and dietary options to guests
- Upsell menu items to enhance guest experience and maximise sales opportunities
- Assist with setting up and clearing tables promptly to ensure a smooth flow of service
- Collaborate with kitchen staff to ensure timely delivery of orders and resolve any issues promptly
- Address guest queries or concerns professionally to ensure satisfaction
Requirements
- Previous experience in hospitality or restaurant service is essential; training will be provided for suitable candidate
- Strong customer service skills with a friendly, approachable manner
- Good organisational skills and the ability to manage time effectively during busy periods
- Basic maths skills for handling cash transactions accurately
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Flexibility to work shifts including evenings, weekends, or holidays as required
This role offers an excellent opportunity for individuals passionate about hospitality to grow their skills within a dynamic team environment. We value professionalism, enthusiasm, and a genuine desire to provide outstanding guest experiences.
Pay: £28,000.00 per year
Benefits:
Work Location: In person
