Job Ref: SEG2940
Branch: Formby Hall Golf Resort and Spa
Location: Formby Hall Golf Resort and Spa, Liverpool
Salary/Benefits: £12.71 per hour plus a range of benefits for all team members
Contract type: Casual
Hours: Part Time
Posted date: 12/08/2026
Closing date: 23/09/2026
At Formby Hall Golf Resort Spa, we combine luxury, leisure, and exceptional hospitality in the heart of the North West. Home to two championship golf courses, stunning event spaces, and a renowned spa, our team is dedicated to delivering unforgettable guest experiences on and off the course
We exist to create unforgettable experiences for every guest, every time. Whether it’s a perfectly made bed, a fresh bathroom, or a spotless lobby, we take pride in the details that make our guests feel welcome and cared for.
At the core of everything we do are our REACH People Values:
Respect – We treat every guest and colleague with kindness and dignity.
Excellence – We go the extra mile in pursuit of outstanding service.
Accountability – We take ownership of our actions and follow through on our promises.
Cooperation – We work together as one team to deliver the best experience.
Honesty – We act with integrity and transparency at all times.
You’ll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard.
You will be responsible for:
Cleaning and preparing guest rooms, bathrooms, and public spaces to brand standards.
Restocking amenities and ensuring presentation is tidy and inviting.
Reporting any maintenance or repair needs promptly.
Handling laundry, including collection, sorting, and returning items where required.
Following health, safety, and hygiene procedures at all times.
Assisting with any reasonable guest requests and ensuring their comfort.
Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.
We’re looking for friendly, reliable team members who take pride in their work and enjoy creating a clean, welcoming space for our guests.
You’ll have:
A positive attitude and an eye for detail.
Great teamwork and communication skills.
The ability to work efficiently and manage time well.
Flexibility to work shifts, including weekends and holidays.
Previous housekeeping or cleaning experience is helpful but not essential — full training will be provided.
We recognise and reward the hard work and dedication of our team with a competitive benefits package, including:
Free uniform
Meals whilst on duty
Opportunities for training and career development, including apprenticeships
Discounts on hotel stays and dining for you and your loved ones
Exclusive shopping discounts via our benefits platform
Celebratory team events and long-service recognition
A fun, inclusive, and supportive team environment
We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly, respectfully, and without bias — in line with our REACH values.
All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.
We are one of the top golf resorts on the Northwest coast of England with an 18-hole Championship Course, 9-hole Woodhey Dunes Course and PGA Academy. Set in 200 acres of parkland we also have an award-winning spa with 10 treatment rooms, thermal experience facilities and a 20m heated indoor swimming pool. Our 76 bedrooms are spacious and incredibly comfortable places to hang out in, while the food and drink here is superb, with lots of lovely outdoor spaces to enjoy as well.
