Job Overview
We are seeking a dedicated and organised Ward Clerk to join our Nursing team at Perton Manor. The Ward Clerk will play a crucial role in supporting the efficient functioning of Perton Manor. The postholder will be responsible for providing clerical, administrative, and information technology support to Nursing team, and other staff members in relation to the care of Service Users within the home.
Hours: Monday to Friday 9am -3pm
Please note we do not offer sponsorship
Responsibilities
- Manage Service User's records, ensuring all documentation is accurate, complete, and up-to-date
- Answer phone calls promptly and professionally, directing enquiries appropriately
- Assist with scheduling appointments, admissions, discharges,
- Maintain organised filing systems for medical and administrative documents
- Support Nursing staff with administrative tasks such as data entry and report preparation
- Liaise with other departments to facilitate effective communication within the home
- Ensure confidentiality of Service Users information in accordance with data protection policies
- Prepare and distribute correspondence, reports, and other documentation as required
Requirements
- Previous experience in a clerical or administrative role, preferably in healthcare setting
- Strong attention to detail and accuracy in record keeping
- Excellent organisational skills with the ability to prioritise tasks effectively
- Good communication skills, both written and verbal
- Proficiency in MS Office applications (Word, Excel, Outlook)
- Ability to work independently as well as part of a team in a fast-paced environment
Flexibility to adapt to changing priorities within the home setting
Pay: £13.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person