Job Advert
Job Title: Resettlement Worker
Location: Portsmouth
Job Type: Full time
Working hours: 37 hours per week (some evenings / weekends required)
Recruiting manager: Resettlement Manager
Salary: £28,108 per annum
Support. Empower. Make a Difference.
Join The Roberts Centre and become part of a team dedicated to transforming the lives of children and families across Portsmouth, Havant, and Gosport. For almost 40 years, we have supported families facing homelessness, relationship breakdowns, and other challenges, helping them build safe and stable futures. If you’re passionate about empowering people and preventing homelessness, this could be the opportunity for you.
Your Role & Responsibilities:
As a Temporary Accommodation Support Services (TASS) Resettlement Worker, you will deliver tailored, floating support to individuals and families in Portsmouth City Council’s temporary accommodation.
You will:
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Carry out initial assessments and create person-centered support plans.
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Work intensively with clients to promote positive behaviours and help them understand their responsibilities as tenants.
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Support clients in managing finances, maintaining tenancies, and improving daily living skills.
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Promote independence by helping clients access services, education, employment, and community resources.
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Conduct regular visits (including to hotels and B&Bs), keeping accurate records using our case management system (Advice Pro).
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Liaise with partner agencies and represent The Roberts Centre at meetings and reviews.
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Safeguard vulnerable adults and children, carrying out dynamic risk assessments as needed.
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Take an active role in continuous improvement and contribute to our supportive team culture.
Who We’re Looking For:
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A minimum of 2 years’ experience working with vulnerable individuals or families with children.
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Strong understanding of homelessness and how it affects people.
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Knowledge of the welfare benefits system (desirable).
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Able to assess needs, develop support plans, and motivate positive change.
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Confident in managing challenging behaviour and complex situations.
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Skilled in multi-agency working and clear, empathetic communication.
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Excellent organisational skills and accurate record-keeping.
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A proactive team player who upholds professional boundaries and confidentiality.
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Able to reflect, learn, and contribute to service development.
Requirements:
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Full driving licence and access to a vehicle insured for business use.
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Flexibility to work evenings, weekends, and bank holidays on a rota basis.
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Enhanced DBS check required in line with Safer Recruitment practices.
Why Join Us?
Make a Positive Difference – Help shape young minds and support families in need.-
Work Together – Be part of a collaborative and caring team that values connection and support.
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Think Creatively – Bring fresh ideas to life, ensuring children receive the best early years education.
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Learn & Develop – Access ongoing training and professional development opportunities.
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Respect – We celebrate diversity, champion inclusivity, and challenge the status quo.
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Trust &Transparency – Be part of an organisation that values openness, fairness and honest communication
Perks & Benefits:
We offer a comprehensive benefits package designed to support you both at work and outside of work:
Time Off & Flexibility
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25 days annual leave + bank holidays, increasing with service up to 28 days
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Flexible and agile working options where service needs allow
Financial Security
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Pension scheme (5% employer / 3% employee contribution)
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Life assurance (4x salary linked to pension enrolment)
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Transparent pay structure with clear salary progression
Health & Wellbeing
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Employee Assistance Programme with free confidential support
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Mental Health First Aiders available for support and signposting
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Eye care and DSE support, including contribution towards prescription glasses
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Sick Pay & Compassionate Support
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Enhanced Occupational Sick Pay after probation
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Additional Exceptional Sick Pay subject to eligibility criteria
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Compassionate leave support during difficult personal circumstances
Learning & Development
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Internal and external training opportunities
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Online training platforms to support continuous development
Engagement & Culture
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Staff consultation days with training, wellbeing activities, and organisational updates
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Annual team away day
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Employee VOICE Group to share ideas and feedback
Additional Benefits
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DBS Update Service subscription reimbursed
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Blue Light Card and Charity Worker discounts
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Portsmouth Dockyard family tickets
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Christmas get-together during working hours
Join Us & Be Part of Something Bigger!
This is more than just a job, it’s an opportunity to empower children, support families, and be a force for positive change. If you’re ready to make an impact, we’d love to hear from you!
Apply now to join The Roberts Centre – where we work together to change the lives of children and families.
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This role involves regulated activity. To be considered, candidates must meet all eligibility, application, and qualification requirements as stipulated by the regulatory authority. Additionally, applicants are required to complete an enhanced Disclosure and Barring Service (DBS) check in accordance with Safer Recruitment practices.
The Roberts Centre is committed to equal opportunities and welcomes applications from all sections of the community.
