Coffee Shop Supervisor/Assistant
Overview
We are seeking a dynamic and energetic Head Barista/Supervisor to lead our coffee shop team with passion and precision. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and maintain the highest standards of food safety and quality. Your leadership will inspire your team to deliver memorable coffee experiences while managing efficient workflows and fostering a welcoming environment for all guests. This position offers an exciting opportunity to combine your barista expertise with supervisory skills to create a customer-focused café atmosphere.
Duties
- Supervise daily coffee shop operations, ensuring smooth service flow and adherence to food safety standards
- Lead by example in preparing high-quality coffee beverages, utilizing skills in espresso extraction, brewing, and food handling
- Train and mentor team members on coffee preparation, POS systems, customer service, and food safety protocols
- Manage cashier/till operations.
- Oversee inventory management, including stock rotation and ordering supplies as needed
- Ensure compliance with food industry regulations and health codes through diligent food safety practices
- Foster a positive team environment by motivating staff, resolving conflicts promptly, and promoting teamwork
- Flexible to work weekends and holidays
Qualifications
- Extensive barista experience with proficiency in coffee brewing techniques and beverage customization
- Strong supervisory skills with the ability to manage staff schedules, delegate tasks, and monitor performance
- Excellent time management skills to prioritize tasks effectively during busy periods
- Exceptional customer service abilities to create welcoming experiences for diverse guests
- Knowledge of food preparation, handling, serving, and safety standards within a café or food service setting
- Effective communication skills to train staff and interact confidently with customers
- Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
Join us as a Coffee Shop Supervisor/Assistant where your enthusiasm for coffee combined with leadership talent will energize our team. We value proactive individuals who thrive on delivering outstanding service while maintaining operational excellence. If you’re passionate about the coffee industry and eager to grow your supervisory career in a vibrant café setting, we want to hear from you!
Working Hours
- Full-time, permanent position
- Daytime operations, flexible to work weekends and holidays
- Fast-paced environment
Expected hours: 40 – 45 per week
How to Apply
Please send us:
- Your CV
- A brief cover letter letting us why you are interested
- Two references from previous roles
- Your availability for interview
Pay: £13.50-£15.00 per hour
Benefits:
Work Location: In person