Ross + Liddell are looking for a Repairs Administrator to join their friendly, fast paced team.
Day-to-day duties include:-
- Answering telephone and Live Chat enquiries from homeowners in relation to common maintenance issues
- Raising job orders to contractors to attend to common maintenance issues
- Following up on all open jobs and liaising with contractors for their attendance reports
- Following up estimate requests to ensure estimates are provided by contractors within set timescales
- Reviewing estimates provided by contractors and liaising with internal departments to progress these repairs
- Ensuring all follow up action is done in accordance with internal procedures that meet our Service Level Agreement
Full training and support will be provided.
Ideally, candidates should have similar experience in a repairs role, however, we will consider candidates with similar transferrable skills. All candidates should have strong communication skills, problem solving and organisational skills
Excellent Salary and Annual Leave Package.
Why work for Ross and Liddell ?
At Ross + Liddell, we recognise that our people are our greatest asset. We are proud to offer a supportive and collaborative working environment where everyone is encouraged to develop, contribute and succeed. With a culture built on teamwork, open communication and mutual respect, our managers maintain an open-door approach, ensuring help and guidance are always available when needed. We are committed to investing in our employees through training, development and opportunities for career progression. Alongside rewarding work, we believe in celebrating success, bringing colleagues together through social events and team activities, and promoting wellbeing through initiatives such as providing fresh fruit in our offices. If you are looking to join a friendly, professional organisation where your contribution is valued and your career can grow, Ross + Liddell could be the perfect place for you
Job Types: Full-time, Permanent
Benefits:
Work Location: In person
