Job Summary
We are looking for a friendly, professional, and enthusiastic Receptionist / Front of House Team Member to join our hospitality team.
You will be one of the first points of contact for our guests and customers, helping to create a warm, welcoming, and enjoyable experience from the moment they arrive.
Key Responsibilities
- Welcoming and greeting guests and customers in a friendly and professional manner
- Checking guests in and assisting with check-out when required
- Managing reservations, bookings, and customer enquiries
- Seating customers and ensuring tables are organised and ready
- Taking orders and serving food and beverages
- Providing attentive and friendly customer service throughout the guest experience
- Answering telephone calls, emails, and general enquiries
- Handling customer requests and resolving any issues professionally
- Supporting the wider hospitality team during busy periods
- Maintaining a clean, organised, and welcoming reception and front-of-house area
- Following company procedures for health, safety, and customer service
If you are enthusiastic, customer-focused, and enjoy working with people, we would love to hear from you.
Pay: £12.71 per hour
Benefits:
Work Location: In person
