We are seeking an experienced and passionate Accommodation Manager to lead the day-to-day operations of our accommodation team, ensuring exceptional guest experiences and high operational standards at all times.
Reporting to the Senior Accommodation Operations Manager, you will be responsible for overseeing the Enchanted Village & Stargazing Pods operations while maintaining quality standards, driving team performance, and ensuring compliance with health, safety, and brand requirements. You will work collaboratively with resort teams to resolve operational challenges, improve processes, and deliver memorable guest experiences.
This role offers a varied operational focus, which may include housekeeping, public area presentation, property management systems, revenue protection, compliance, auditing, and night management responsibilities. You will also play a key role in developing and motivating a high-performing team while driving continuous improvement across the operation.
