Salary: £26,228
Pro Rata: £10,491
Part-time: 15 hours
Closing Date: Monday 3rd August 2026
This post involves regular, direct unsupervised access to vulnerable adults and therefore is exempt from the Rehabilitation of Offenders Act 1974
The Role
As Retail Shop Support you will work provide cover and assistance in any of the East Lancashire Hospice shops on an agreed, flexible rota basis. You will work together with the shop managers and volunteers to develop the income and growth of the retail portfolio. You will be confident in talking about gift aid and understand the importance of this within the charity sector.
You will have a retail background and be able to demonstrate excellent, professional customer service and communication skills.
Working with the existing retail team, volunteers and wider hospice organisation, you will understand and promote the East Lancashire Hospice brand and services offered.
East Lancashire Hospice
East Lancashire Hospice is a registered charity, founded in 1984. We support and care for patients with a life limiting illness, their families and others close to them. We provide this in a number of ways; at the hospice and in people’s own homes across our community of Blackburn, Darwen, Hyndburn and the Ribble Valley.
With approximately 120 employees and over 250 volunteers, our people are our biggest asset whom we value tremendously. Our services to the local community would not be possible without our motivated and caring workforce who always strive to deliver excellence in all that they do. The hospice is a unique and special place, kindness and compassion are qualities that run throughout the hospice and our people truly believe in what we do.
What we offer
This role is part time (15 hours) and the salary is £10,491
The successful candidate will be fully supported by an experienced Retail Operations Manager, Head of Retail and Director of Income Generation and Marketing.
We have an excellent, collaborative working environment with a generous holiday allowance of 27 days + Bank Holidays with the option to buy additional days. You will have access to learning and development opportunities, ongoing training, and funded access to a private health scheme. There is also onsite parking and an onsite Café with reduced staff prices.
Aside from the terms and conditions detailed above, you will joining a very special and unique organisation, where people are at the heart of everything we do.
Interested?
For further information relating to the job duties, please refer to the job description by clicking ‘Job Description’ below.
