About Us
Domelec Electrical & Solar Ltd is a Wrexham-based electrical and solar installation company, working with homeowners and businesses across Cheshire and North Wales on solar PV, battery storage, EV charging and general electrical projects. As our customer base and stock holding continue to grow, we're looking for an organised, personable administrator to join our small office team and help keep things running smoothly.
The Role
You'll split your time between keeping our stock management system accurate and up to date, and being a friendly first point of contact for customers getting in touch about their projects. It's a varied role at the heart of the business — no two days will look quite the same.
Key Responsibilities
- Maintain and update our stock management system, including logging deliveries, tracking stock levels and flagging shortages
- Liaise with suppliers to check availability, place orders and follow up on deliveries
- Handle incoming customer queries by phone and email, keeping people updated on quotes, installations and project timelines
- Escalate technical or urgent customer issues to the relevant team member
- Provide general administrative support to the office team, including filing, data entry and document preparation
- Help keep customer and job records accurate and up to date in our systems
- Support the wider team with ad hoc administrative tasks as needed
What We're Looking For
- Previous experience in an administrative, customer service or stock/inventory role
- Confident and friendly communicator, comfortable dealing with customers by phone and email
- Well organised, with good attention to detail
- Competent with computers and the latest Microsoft packages (Word, Excel, Outlook, Teams)
- Experience with stock or CRM systems is a plus but not essential — full training given
- Able to work well independently and as part of a small team
- A proactive, can-do attitude and willingness to get stuck into varied tasks
What We Offer
- £25,500- £28,500 per annum, depending on experience
- Full-time, permanent position based at our Llay office
- Friendly, supportive small-business environment
The chance to grow with a busy and expanding solar and electrical business
Pay: £26,000.00-£28,500.00 per year
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
