- Permanent position with an immediate start.
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Fantastic benefits package.
The employer is a well-regarded professional services provider with an established reputation for delivering exceptional customer service. They are a medium-sized organisation that values precision and efficiency in their operations.
- Provide administrative support to the claims team, ensuring accurate and timely processing of claims.
- Respond to customer service enquiries and provide relevant information to clients.
- Maintain and update client records and documentation in line with company policies.
- Assist in preparing reports and summaries related to claims activities.
- Coordinate with internal teams to ensure smooth communication and workflow.
- Identify and escalate any issues or discrepancies in claims documentation.
- Ensure compliance with industry regulations and company standards.
- Contribute to process improvement initiatives within the claims department.
A successful Junior Claims Assistant should have:
- Strong organisational skills and attention to detail.
- Proficiency in using administrative software and tools.
- Effective communication skills, both written and verbal.
- Ability to handle confidential information with discretion.
- A customer-focused approach with a commitment to service excellence.
- Familiarity with claims processes or customer service within the professional services industry.
- A competitive salary of £25,000 per annum.
- A permanent position within a respected professional services organisation.
- Opportunities to enhance your skills and career development in customer service.
- A supportive and collaborative working environment.
