Trend Marine Products Ltd are designers and manufacturers of high-end bespoke glazing systems for the leisure marine industry. We recognise that our team members are key to fulfilling our customer experience of excellent product design, quality and delivery performance.
Overview
We are seeking a proactive and detail-oriented Distribution Coordinator to join our team. In this vital role, you will fulfil the order entry and shipping processes to ensure the customer experience is a positive one. To enable you to be successful, you will need to be a good communicator, liaising with other key stakeholders including quality, production, sales and engineering teams.
Duties
- Management of assigned customer accounts, gathering and creating export shipping documents and organising assigned transport method.
- The processing of sales orders from their receipt to their despatch, including the maintenance of procedures for your specific customers.
- Liaise with all freight forwarders / carriers where necessary
- Work closely with manufacturing & purchasing to ensure the Customers delivery requirements are satisfied
- Maintain clear communication with carriers, warehouse teams, and internal departments
- Inform the manager of any problems that will adversely affect the task in hand or the customer’s expectations/service levels
- Maintain up-to-date and organised files
- Answering of telephone enquires within the business
- General enquiries as necessary within the department
- Conformance with all Company rules and policies where applicable, e.g. Health and Safety, Security, Disciplinary Procedures etc
- Processing of Customs paperwork as required EUR1, ATRs & Country of Origin certification.
- To offer job flexibility and work additional hours that suits the needs of the business whilst supporting your colleagues.
Qualifications
- Proven experience in shipping, distribution, administration.
- Effective communication skills for liaising with carriers, vendors, and internal teams
- Proficiency in data entry, typing accuracy, and maintaining detailed records
- Ability to remain level-headed under pressure and when working to tight deadlines.
- Ability to handle multiple tasks efficiently while maintaining attention to detail
- IT literate, confident in use of email, Word and Excel
Working Hours 37.5 hours per week, Monday to Friday
Benefits
· 25 Days Paid Holidays + Bank Holidays
· Lippert Marine Rewards Platform (discounts off high street shops)
· Workplace pension scheme
· Company Sick Pay
· Recognition Awards
· Holiday purchase scheme (salary sacrifice)
· Employee Assistance Programme
· Free on-Site Parking
· Free Tea and Coffee
Pay: From £25,500.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sabbatical
- Sick pay
- Store discount
Work authorisation:
- United Kingdom (required)
Work Location: In person
