At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home.
As we continue to grow and deliver ambitious strategic initiatives across our organisation, we're looking for an exceptional Project Manager to help drive business-critical projects that support our people, customers, and long-term success. If you're passionate about delivering change, building strong stakeholder relationships, and turning strategic plans into reality, there's a place for you here.
Location: Alcester / Hybrid
Salary: £48,000 - £54,000
As our Project Manager, you'll play a pivotal role in delivering key cross-functional projects across Helping Hands. Reporting to the Chief of Staff, you'll work closely with senior leaders, Executive Sponsors, and project teams to ensure projects are delivered on time, within scope, and within budget. You'll help shape and embed project management best practice, providing visibility of progress and ensuring strategic initiatives remain aligned with organisational goals.
This is an opportunity to influence meaningful change across the business, work with senior stakeholders, and make a lasting impact on the future success of one of the UK's leading care providers.
- Managing the delivery of transformational cross-functional projects and complex business initiatives from planning through to implementation.
- Working closely with senior stakeholders to understand business priorities and align project outcomes with strategic objectives.
- Establishing project plans, governance structures, reporting frameworks, and delivery timelines.
- Monitoring project performance, milestones, budgets, resources, risks, and dependencies to ensure successful delivery.
- Leading and coordinating cross-functional project teams, ensuring clear accountability and strong collaboration across departments.
- Identifying project risks and issues, implementing mitigation plans, and escalating where appropriate.
- Maintaining accurate project documentation and ensuring projects are delivered in line with agreed governance and assurance frameworks.
- Driving continuous improvement by capturing lessons learned and embedding best practice into future projects.
- Supporting benefits realisation by ensuring project outcomes are successfully transitioned into business-as-usual operations.
We're looking for a proactive and organised project professional who combines strategic thinking with excellent delivery skills and thrives in a fast-paced environment.
You'll bring:
- Proven experience managing large-scale, complex projects involving multiple stakeholders and cross-functional teams.
- Strong project management expertise, with experience applying structured methodologies such as PRINCE2, Agile, or similar frameworks.
- Excellent communication, leadership, and stakeholder management skills.
- The ability to influence and engage stakeholders at all levels of the organisation.
- Strong problem-solving and decision-making capabilities.
- Experience managing project budgets, resources, timelines, and delivery risks.
- Strong organisational skills with the ability to manage multiple priorities simultaneously.
- Experience using project management tools such as MS Project, Monday.com, JIRA, or similar platforms.
- A collaborative approach and a commitment to continuous improvement and delivering business outcomes.
- PRINCE2 certification or a recognised project management qualification.
- Experience with process improvement methodologies and process mapping tools such as Visio.
- Experience within health and social care or supporting health and social care clients.
- Experience working within customer-focused, service-led, or fast-paced operational environments.
- Knowledge of workforce planning and resource allocation principles.
We're a purpose-led organisation, but we're also a growing, ambitious business with exciting plans for the future.
This is your opportunity to:
- Deliver strategic projects that make a meaningful impact across the organisation.
- Work closely with senior leaders and influence key business decisions.
- Help shape and embed project management excellence across Helping Hands.
- Lead complex initiatives that support operational performance and business growth.
- Collaborate with talented teams across the business to deliver lasting change.
- Join an organisation where care, collaboration, and continuous improvement are valued every day.
At Helping Hands, we're committed to building a diverse and inclusive workplace where everyone feels valued, supported and empowered to be themselves. All applications are considered fairly in line with our Equality, Diversity and Inclusion commitments.
