Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will create a welcoming environment by managing front desk operations, scheduling appointments, and ensuring smooth communication between patients and medical staff. Your positive attitude and attention to detail will help deliver exceptional patient experiences every day. This paid position offers an opportunity to develop your administrative skills within a supportive healthcare setting committed to excellence.
Duties
- Greet patients and visitors warmly, creating a friendly and professional atmosphere
- Manage appointment scheduling efficiently using office management software
- Answer incoming phone calls promptly, providing accurate information or directing calls appropriately
- Verify patient information, update records, and handle check-in/check-out procedures with precision
- Maintain organized filing systems for patient records, insurance documents, and correspondence
- Assist with billing processes and insurance claim submissions as needed
- Ensure the reception area remains tidy, welcoming, and fully stocked with necessary supplies
Requirements
- Prior office experience demonstrating strong organizational skills and professionalism
- Administrative experience in a healthcare or similar setting is highly desirable
- Excellent communication skills to interact effectively with patients, staff, and external providers
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Proficiency with office software such as Microsoft Office Suite or equivalent programs
- Friendly demeanor with a proactive approach to problem-solving and customer service
- Ability to handle sensitive information confidentially in compliance with privacy regulations
Embark on a rewarding career where your enthusiasm makes a difference! We are dedicated to fostering a positive work environment that values your contributions while supporting your professional growth.
Pay: £25,420.00-£36,484.19 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
