You will join a friendly and passionate team, playing a central role in delivering exciting family activities and games that help create memorable summer experiences for our visitors. Based primarily in our outdoor play field, you will welcome visitors, lead daily storytelling sessions, and support a range of craft activities. Through your enthusiasm and excellent customer service, you'll help ensure every visitor enjoys a fun, memorable, and safe experience.
Summer at Anglesey Abbey is a vibrant and energetic time. Anglesey Abbey welcomes over 50,000 visitors during the summer holidays, and you'll be a key member of the Visitor Experience Team, helping families make the most of their day out and creating lasting memories.
Salary: £13.25 per hour
Contract/duration: Fixed term contract until 30th August 2026
Hours/working pattern: You'll work 30 hours per week. This role operates on a 7-day rota, with shifts across 4 days per week, including a minimum of 4 weekends during the contract.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
Proposed Start Date: Late July
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here:Reporting to our Senior Visitor Experience Officer, you’ll work with a team of passionate and creative staff and volunteers at Anglesey Abbey.
This Jacobean-style house with its colourful gardens and working watermill is one of our largest properties. Many roles at Anglesey Abbey are customer facing, with all the teams working hard to maintain the superb standards of service. This is an opportunity to make a real difference within an ever-evolving environment where your ideas and input will be valued.
Click here for more information about this location
What you'll be doing:You'll work across our Summer of Play programme - providing an enthusiastic and warm welcome, engaging with visitors in playful activities, collecting feedback, facilitating storytelling sessions, and ensuring our play spaces are maintained to the highest quality.
You 'll primarily be based outdoors on the play field and will be monitoring the event spaces, delivering storytelling sessions and supporting craft activities.
Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do.
You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking forWe'd love to hear from you if you have:
- good communication skills, building relationships with a wide range of people
- a team player, but can also work by yourself
- adaptable and have a flexible approach
- an understanding of the importance of great service
- keen to learn new things
- well organised and able to manage time well
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (30 hrs pw to 30/08/26)
