Job Summary
We are seeking a proactive and detail-oriented Estate / Building Facility Manager with at least two years of experience to oversee the daily operations, maintenance, and management of residential, commercial and mixed use properties. The successful candidate will ensure the estates are safe, clean, functional, and well-maintained while coordinating vendors, supervising staff, and delivering excellent service to residents or commercial tenants.
Key Responsibilities
- Manage the day-to-day operations of the estates or buildings.
- Supervise maintenance personnel and contractors.
- Schedule and oversee preventive and corrective maintenance of building systems, including electrical, plumbing, HVAC, elevators, generators, and fire safety equipment.
- Conduct routine inspections to identify maintenance needs and ensure compliance with safety standards.
- Respond promptly to resident or tenant complaints and maintenance requests.
- Monitor and manage facility service contracts and vendor performance.
- Prepare maintenance schedules, inspection reports, and operational records.
- Assist in preparing and monitoring facility maintenance and service charge budgets.
- Ensure compliance with health, safety, environmental, and local building regulations.
- Coordinate emergency response procedures and ensure emergency equipment is functional.
- Monitor utility usage and recommend cost-saving and energy-efficiency initiatives.
- Maintain inventory of maintenance supplies and equipment.
- Organise waste management, landscaping, and general estate upkeep.
- Ensure all common areas are clean, secure, and well-maintained.
Required Qualifications
- Bachelor's degree or Higher National Diploma (HND) in Facilities Management, Estate Management, Engineering, Building Technology, or a related field.
- Minimum of 2 years' experience in estate, property, or facilities management.
- Knowledge of building maintenance systems and facility operations.
- Basic understanding of health and safety regulations.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience working with contractors and service providers.
Required Skills
- Strong organisational and time management skills.
- Excellent communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Leadership and team supervision.
- Budget monitoring and cost control.
- Vendor and contractor management.
- Customer service orientation.
- Ability to prioritise multiple tasks effectively.
- Report writing and documentation.
- Attention to detail.
Preferred Certifications
- Facilities Management Professional (FMP)
- Certified Facility Manager (CFM)
- Health and Safety Certification (e.g., NEBOSH or IOSH)
- First Aid Certification
Key Performance Indicators (KPIs)
- Timely completion of maintenance requests.
- Building systems uptime and reliability.
- Resident or tenant satisfaction.
- Compliance with safety and regulatory standards.
- Budget adherence.
- Contractor performance and service quality.
- Reduction in maintenance-related complaints.
- Preventive maintenance completion rate.
Working Conditions
- Primarily based at our Group Head Office with regular site visits as required.
- May require occasional weekend, evening, or emergency call-out duties.
- Frequent walking around the properties for inspections and supervision
Employment Package
Salary
- £35,000–£40,000 per annum (depending on experience) plus Company Car
Based at Group First House, Shuttleworth Mead Business Park, Padiham, Burnley BB12 7NG
Experience Required: 2+ Years
Employment Type: Full-Time
Benefits
- Company car
- Pension scheme
- 24 days annual leave plus 8 bank holidays
- Mobile phone and laptop provided
- Professional membership fees paid (e.g., IWFM)
- Ongoing training and professional development
- Paid training for compliance certifications (IOSH, NEBOSH, First Aid, Fire Safety, etc.)
- Mileage reimbursement for business travel
Working Hours
- 37.5 hours per week
- Monday to Friday
- Occasional evening/weekend attendance and emergency call-outs as required
Probation
- Three month probationary period with a formal performance review.
Career Development
- Annual salary review
- Employer-funded professional qualifications and CPD
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company car
- Free parking
- On-site parking
Experience:
- Estate, property, or facilities management: 2 years (required)
Work Location: In person
