An excellent opportunity has opened up for a friendly, organised and motivated receptionist to join our Shoreham-By-Sea Branch of Quality Dental.
We are a busy, seven surgery practice, providing NHS and Private dentistry, including specialist treatments such as Invisalign and Implants.
Duties of the Dental Receptionist:
- Perform a high quality reception and administration service to ensure patient satisfaction and maximum contribution to practice efficiency
- Greet and assist patients with a warm, welcoming attitude
- Manage appointments, patient records, and taking payments
- Handle phone and email enquiries professionally
- Lead Management and new patient coordination
- Establish and maintain good and productive working relationships with all members of the dental team
- Liaise with the Practice Manager on all matters concerning administration
Job Type: Full-time
Working Hours:
Monday to Friday - within the hours of 8am - 7pm (41.5 hours per week total)
Some Saturday's 8.45am - 2.45pm (once every 6 weeks)
Requirements of the Dental Receptionist:
- Dental Reception experience desirable but not essential
- Experience within a reception or customer service role
- Strong knowledge of IT and various computer software packages
- Confident with dealing with different people on a daily basis
- Work well within a team as well as individually
- Be able to work on own initiative and under pressure
- Great organisational skills
- Punctual and reliable
- Excellent communication skills
- Ability to work some evenings and Saturdays
Benefits:
- We fully support training by providing CPD access and all staff members have an opportunity to excel and develop.
- Exposure to all fields of general and specialist dentistry is available.
- GDC Fees Paid (if relevant)
- Indemnity Paid (if relevant)
- Free iLearn CPD
- Funding and Training grants available for courses
- Free access to Employee Assistance Programme
- Free access to My Healthy Advantage App
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
