Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
The 12-bedded Dragonfly Unit is based in Carlton Colville, Lowestoft and is for age 13-17 year old young people requiring admission whilst receiving inpatient mental health treatment.
We are currently seeking an enthusiastic and motivated Clinical Team Support Administrator for the Dragonfly Unit based at Carlton Court Hospital in Lowestoft. This team is part of our Suffolk Children's, Family and Young People's services in the Norfolk and Suffolk Foundation Trust. This post is a substantive full time post . The post holder will have varied Admin duties including minute-taking, reception cover, arranging meetings, diary management, typing of letters, updating service users records and providing general support to the MDT and clinical team. The Post Holder will provide administration support to our very busy unit and would be expected to work alongside the wider admin team based within this area.
Good office-based skills would be required; however, full training will be provided.
Experience of minuting meetings is essential in this role.
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?
If you have said ‘Yes’ to each of the above, then we might just have the role for you.
You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience and will also have excellent customer service skills and administration experience.
You will be joining a dedicated friendly team in a fast-paced environment using a range of clinical systems and Microsoft packages. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage, as well as Minute Taking.
Reception cover is expected within this post and this role is office based.
All equipment necessary will be provided and full training given.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
The Post Holder will provide a friendly and welcoming Reception Area for our Service Users and Clinical Staff who use the building. There will be varied administration duties, including support of Doctors, Nurses and Clinicians with attendance at meeting for minuting purposes. Communication with service users and their parents/carers is required. Providing diary/appointment management, attending team meetings, minute taking, where appropriate. To provide the best service to our Service Users the ideal candidate will be able to work on their own initiative, to remain calm under pressure, and maintain a positive attitude.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
