Overview
We are seeking a dedicated and detail-oriented Care Navigator to join our team. The ideal candidate will play a crucial role in supporting clients by guiding them through their care journey, ensuring they receive the necessary services and resources. This position requires strong organisational skills, excellent communication abilities, and proficiency in various administrative tasks. The Care Navigator will work closely with clients, healthcare providers, and community resources to facilitate effective care coordination.
The hours for this position are 24 hours a week, to be worked over 5 days, and are set at
Monday 8am till 12.30pm
Tuesday 8am till 12.30pm
Wednesday 7.45am till 1pm
Thursday 2pm till 6pm
Friday 1pm till 6.30pm
Responsibilities
- Assist clients in navigating healthcare services and resources effectively.
- Maintain accurate records and documentation of client interactions and care plans.
- Perform data entry tasks to ensure all information is up-to-date and organised.
- Provide clerical support including handling phone enquiries with professionalism.
- Collaborate with healthcare professionals to coordinate client appointments and follow-ups.
- Ensure that all administrative processes are conducted efficiently within the office environment.
Requirements
- Strong administrative skills with a focus on organisational efficiency.
- Excellent phone etiquette and interpersonal communication skills.
- Attention to detail is essential.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A compassionate approach towards client care with a commitment to enhancing their experience.
If you are passionate about making a difference in the lives of others while utilising your administrative expertise, we encourage you to apply for the Care Navigator position.
Job Type: Part-time
Pay: From £12.76 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Ability to commute/relocate:
- Bridgend, Bridgend: reliably commute or plan to relocate before starting work (required)
Language:
Work authorisation:
- United Kingdom (required)
Location:
- Bridgend, Bridgend (preferred)
Work Location: In person
