Overview
We are seeking a motivated and organised Retail/Warehouse Assistant to join our dynamic team. This role involves supporting daily store operations, managing stock, and providing excellent customer service. The ideal candidate will possess strong communication skills, organisational abilities, and a proactive attitude. This paid position offers an excellent opportunity to develop retail and warehouse experience within a supportive environment. Weekend availability is a must.
Responsibilities
- Assisting customers with their enquiries in a friendly and professional manner, ensuring excellent phone etiquette and upselling where appropriate
- Organising stock levels, replenishing shelves, and maintaining visual merchandising standards
- Handling incoming deliveries, unpacking, and storing items efficiently in the warehouse area
- Managing inventory records accurately using basic maths skills for stock counts and data entry
- Supporting the organisation of the store layout to optimise sales and customer flow
- Assisting with order fulfilment, packaging, and dispatch processes
- Maintaining a clean and safe working environment by adhering to health and safety guidelines
- Providing support during busy periods by managing multiple tasks effectively through good time management skills
Qualifications
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent communication skills to interact confidently with customers and team members
- Experience or interest in merchandising and retail operations is advantageous
- Good phone etiquette and customer service orientation
- Ability to work well within a team, demonstrating flexibility and reliability
- Previous experience in a retail or warehouse setting is preferred but not essential; training will be provided for suitable candidates
Pay: £8.00-£12.71 per hour
Application question(s):
- Are you available to work all weekends that the business needs ?
Work Location: In person