Office Administrator
Salary: £23,000 per annum
Location: Office-based
Hours: Monday to Friday, 9:00am – 5:00pm (Full-Time)
About the Role
We are seeking a highly organised and professional Office Administrator to join our team. This role is essential in ensuring the smooth day-to-day operation of the business by providing efficient administrative support across the organisation.
The successful candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks effectively. You will act as a key point of contact for clients and support the wider office team in maintaining high standards of administration and customer service.
Key Responsibilities
- Act as a professional first point of contact for clients via telephone and email.
- Handle client enquiries confidently, courteously, and efficiently.
- Build and maintain positive working relationships with clients and internal teams.
- Escalate issues or concerns appropriately when required.
- Use reporting systems to monitor business activities and performance.
- Maintain accurate records and databases using Microsoft Excel and other business systems.
- Ensure administrative tasks are completed accurately and within required deadlines.
- Provide general administrative support to the office team.
- Assist with filing, document management, and other office administration duties as required.
Essential Skills & Experience
- Confident and professional telephone manner.
- Excellent organisational and time management skills.
- Ability to manage multiple tasks and priorities simultaneously.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office, particularly Excel.
- Ability to handle confidential and sensitive information with discretion.
- Self-motivated with the ability to work independently and as part of a team.
What We Offer
- £23,000 per annum.
- Full-time, permanent position.
- Monday to Friday working hours (9:00am – 5:00pm).
- Supportive and professional working environment.
- Opportunity to develop and grow within the business.
Pay: From £23,000.00 per year
Application question(s):
- Are you confident handling incoming client calls and enquiries in a professional manner?
- How far is your commute to EN9 1XE?
- How many years of administrative or office support experience do you have?
Work Location: In person
