Competitive
Welcome to The Ivy Asia,where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues,where our renowned colourful glass floor casts a magical allure,captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance,elevating your dining experience to extraordinary heights.
We’re searching for a passionate Private Dining Room Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & rewards:
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Competitive Industry pay (based on salary & Tronc)
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Additionally,all managers receive an element of variable tronc
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50% staff discount for you and up to 3 friends when you dine in our restaurants.
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Celebrate career anniversaries,with a gift voucher to dine in our restaurants.
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Career Development and Training,including Apprenticeships.
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Free food and drinks to the same standard that we serve our guests when you are working.
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Extra holiday allowance for length of service,up to 5 extra days after 5 years.
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You can take your Birthday as a day off - Guaranteed!
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Access to discounts on 100s of retailers,health,entertainment,travel & more.
Key elements of your role as Private Dining Room Manager :
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Manage all private dining events,ensuring exceptional service from enquiry to departure.
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Build strong relationships with guests,corporate clients and event organisers.
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Work closely with the Events Manager to ensure all private dining bookings are accurately planned,communicated and executed.
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Review and fully understand all function sheets,ensuring every event requirement is communicated clearly to the restaurant,kitchen and bar teams.
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Maximise revenue by driving private dining sales and increasing occupancy.
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Lead,inspire and develop the team,maintaining The Ivy Collection's exceptional service standards.
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Ensure all function rooms are presented to the highest standard before every event.
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Conduct pre-event briefings and post-event reviews to continuously improve service.
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Handle guest feedback professionally,resolving issues quickly and effectively.
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Ensure compliance with food safety,licensing,health & safety and company procedures.
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Act as the main operational contact during private dining events,ensuring smooth service and promptly resolving any issues
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Work collaboratively with senior management to identify new business opportunities and enhance the guest experience.
About you:
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You have 2 years + of experience in this position
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You love to wow guests with exceptional service
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You have excellent English language skills
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You are a real team player
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You are friendly and professional with plenty of charisma and flair
About us:Our shared CARING values help create an environment where we are happy,and engaged and we care for ourselves,our colleagues,our guests,and we celebrate our individualities and differences.
