Job Summary
Contract size starts at 8 up to 18 depending on availablity overtime given on top
We are seeking a friendly and professional Customer Team Member (CTM) to join our dynamic retail environment. The ideal candidate will be responsible for providing exceptional customer service, assisting with merchandising, and supporting sales initiatives. This role offers an excellent opportunity to develop organisational and communication skills within a vibrant team.
Duties
- Greet customers warmly and assist them with their enquiries in a courteous manner
- Provide product information and recommend items based on customer needs
- Support merchandising activities, including stock replenishment and visual displays
- Upsell products to maximise sales opportunities while maintaining excellent customer service standards
- Handle transactions accurately using the point-of-sale system, including processing payments and refunds
- Maintain a clean and organised sales floor to ensure an inviting shopping environment
- Assist in organising promotional events or campaigns as required
- Support team members with daily operational tasks to ensure smooth store functioning
Skills
- Strong communication skills, both verbal and written
- Basic maths skills for handling transactions and stock counts
- Excellent organisational skills to manage multiple tasks efficiently
- Effective time management to prioritise duties during busy periods
- Ability to upsell products tactfully to enhance customer experience and sales results
- Organisational skills to maintain a tidy workspace and manage stock levels effectively
This position offers an engaging work environment . We value proactive team players who are eager to learn and contribute positively to our organisation.
Pay: £12.71 per hour
Benefits:
- Company pension
- Store discount
Work Location: In person
