Do you have retail experience?
Do you have a passion for fashion?
Can you sell shoes?
If you have answered yes to all three questions read on.
The Role:
We are working to ensure that we're providing our customers with the best possible experience, and so we're on the hunt for an experienced sales assistant to join our business. Based in our Camden store you'll be the first port of call for Embassy London customers; acting as a brand ambassador, ensuring an outstanding service, and shopping experience, along with training and merchandising along with driving performance in our other store locations.
Key Duties and Responsibilities
- Ensure that excellent customer experience is given to every customer
- Be the first point of contact to resolve customer issues and complaints promptly, communicating through email
- Take a proactive approach, anticipating and preventing any barriers to deliver a seamless customer experience, by going above and beyond.
- Assist customers with all lines of inquiry which will include product queries, returns, delivery, payments, and more.
- Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions
- Be committed to meeting KPIs including sales, quality, and productivity targets; playing a key role in helping the department to achieve its overall goals.
- Work with your colleagues and internal departments to continuously strive to improve service.
Essential Skills & Requirements
- Excellent written and verbal communication skills
- Excellent keyboard and written skills with precise grammar and spelling
- A confident and proactive approach to work with a “can-do attitude”
- Excellent eye for detail and good organizational skills
- The ability to work in a team
- Proficient computer skills
- Flexibility to work shifts - This will include weekends along with arranging or filling in for your team should sickness occur
- Capable of Multitasking especially during busy periods
- Copes well under pressure
Job Types: Part Time, Permanent
Job Types: Full-time, Permanent
Pay: £17,000.00-£24,000.00 per year
Benefits:
Work Location: In person
