Customer Service Representative
Michael Page have partnered with a reputable and growing construction business in Scunthorpe, looking for an experienced Customer Service Representative to join the department on a permanent basis as soon as possible.
The rewards
Up to £35,000 per annum dependent on experience, plus quarterly bonuses. Permanent role with hybrid working, free parking, no shift patterns or weekends, full training provided and an immediate interview available.
Hours
Standard office hours — no shifts or weekends. Good accessible location in Scunthorpe with free parking on site.
The role of a Customer Service Representative
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Supporting customers with their orders from initial enquiry right through to aftercare, ensuring an exceptional service and smooth ordering process throughout
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Providing quotations, taking orders and processing onto the system accurately and efficiently
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Working with external parties and couriers to ensure orders are dispatched quickly and efficiently
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Handling a variety of telephone and email queries and identifying further sales opportunities while promoting the most suitable products and services for each customer
The ideal Customer Service Representative candidate
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Previous sales administration, order processing and customer service experience in a similar role
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Excellent communication skills with confidence communicating over the telephone
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Keen eye for detail and strong organisational skills
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Passionate about delivering the best level of customer care and a natural team player
Additional context
This is an exciting time to join a growing construction business with an exceptional reputation for client care and excellent progression and development opportunities. Immediate interview available — apply now through Michael Page.
