Cell Leader (Warehouse Operations)
Location: Telford HQ
Department: Warehouse & Distribution
Reporting to: Warehouse Manager / Warehouse First Line Manager
Contract: Permanent
Hours: Full‑time, Mon-Fri 6am – 2.15pm
(Flexible to cover 8am – 4.15pm and 2pm – 10.15pm to cover holidays when required)
Salary: Competitive Salary + Bonus
Benefits: Pension, Private Health Care, Life Assurance, SIPS Scheme & more
Lead a Team. Drive Performance. Deliver Excellence.
Are you an experienced warehouse team leader looking for your next challenge?
At Luceco Group, we're looking for a motivated and hands-on Cell Leader to take responsibility for the day-to-day leadership of a warehouse operational team. This is an excellent opportunity for someone who enjoys leading people, driving performance, improving processes, and ensuring customers receive an outstanding service. Based within our busy warehouse operation, you'll play a key role in achieving operational targets while developing and supporting your team.
About the Role
As a Cell Leader, you will oversee warehouse picking, packing and replenishment activities, ensuring customer orders are processed accurately, efficiently and safely. You'll work closely with the Warehouse Management Team to drive continuous improvement, maximise productivity and maintain high levels of customer service.
This is a people-focused leadership role where you'll be responsible for coaching colleagues, monitoring performance, supporting investigations and disciplinary processes, and creating a positive, high-performing warehouse environment.
Key Responsibilities
- Lead and supervise warehouse picking and packing operations to ensure customer orders are fulfilled accurately and on time.
- Ensure efficient replenishment of pick locations to support operational demand and customer requirements.
- Monitor and improve OTIF (On Time In Full) performance and customer service standards.
- Support the implementation of best-practice warehouse processes and continuous improvement initiatives.
- Manage forklift truck utilisation and operational resource planning.
- Track warehouse performance metrics and ensure team productivity targets are achieved.
- Investigate and record picking errors, identifying opportunities for improvement.
- Conduct regular one-to-ones, performance reviews and team briefings.
- Support employee relations activities, including investigations, disciplinary hearings and note-taking responsibilities.
- Promote and maintain a strong health and safety culture, ensuring all company policies and safe systems of work are followed.
What We're Looking For
Essential
- Previous experience leading or supervising teams within a warehouse or distribution environment.
- Strong people management and communication skills.
- Experience monitoring performance against KPIs and operational targets.
- Ability to motivate, coach and develop colleagues.
- Good problem-solving and decision-making skills.
- Strong understanding of warehouse health and safety requirements.
- Experience using Warehouse Management Systems (WMS).
Desirable
- Experience using Red Ledge WMS.
- Forklift operational knowledge.
- Experience conducting investigations, disciplinary hearings or performance management processes.
- Knowledge of continuous improvement methodologies.
Why Join Luceco?
At Luceco Group, we're committed to creating a workplace where our people can develop, succeed and make a real impact. You'll join a fast-paced and supportive team environment where leadership, teamwork and continuous improvement are valued every day.
In return, we offer:
- Competitive salary
- Company benefits package
- Career development opportunities
- Supportive leadership team
- A stable and growing business with market-leading brands
Apply Today
If you're an organised, people-focused warehouse leader who enjoys driving operational excellence and developing high-performing teams, we'd love to hear from you.
Apply now to join Luceco Group as our next Cell Leader and help us deliver exceptional service to our customers every day.
Benefits:
- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Employee stock purchase plan
- Financial planning services
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Ability to commute/relocate:
- Telford TF3 3BD: reliably commute or plan to relocate before starting work (required)
Experience:
- Cell Leader: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Location:
- Telford TF3 3BD (preferred)
Work Location: In person
