Administrative Assistant

Job details

Job Title

Grade

SCP 6-9 (£25,989 to £27,254) pro-rata

Section

Office Staff Hours 2 days a week (14.8 hours)

Reporting To

Assistant Town Clerk

Working Pattern

Mondays and Wednesdays, 9am to 5pm

Job Purpose

To provide administration support for the council and its staff
To act as a first point of contact for all callers either in person, on the telephone, or via email

Main Duties

To undertake word processing and associated duties, including letters, reports, spreadsheets, databases, forms and templates
Take messages for other staff, dealing with routine queries and giving appropriate guidance where appropriate
To operate and manage systems for the hiring and use of council facilities and services, such as meeting rooms, beach huts and parking permits
To put together agendas for council meetings and working groups and take minutes at evening meetings
To create, maintain and interrogate confidential computerised information records to ensure accurate and current data is maintained
To provide reception and switchboard services and deal with enquiries from the public, directing them to alternative service providers where necessary
To help manage the booking of civil marriage and partnership ceremonies and the associated stewarding rota
To manage the burial records and activities at the town’s cemetery
Provide other office services as required, including the creation and maintenance of files and filing systems, collation of manual data, photocopying, distribution of information, incoming and outgoing post, receiving and accounting for monies paid in
To provide administrative support for town council officers, the mayor and councillors
To assist in the organisation of civic functions

Dimensions

In general, the post holder will be expected to work within policies and procedures as set out in council policies or as determined by the line manager; however;
There will be occasions when the post holder will be expected to use their initiative and discretion in providing a high standard of service to service users
The post holder will be expected to contribute to service development especially where they will be responsible for its delivery

Supervision and Work Planning

The post holder will be required to work under the direct supervision of the line manager
The post holder will not be required to supervise any other staff

Contacts

Working Environment

Work is subject to interruptions to deal with enquiries from members of the public, to deal with visitors to reception or to respond to requests from managers and other staff
There will occasionally be a need to work with members of the public who are unhappy with elements of the council’s work or who wish to discuss issues of a sensitive or distressing nature
Approx 70% + keyboard/computer work, but with regular opportunities for breaks to undertake other work

Resources

The post holder may have some responsibility for small items of equipment or cash

General

To undertake such other duties and responsibilities as are specified by the town clerk and are commensurate with the grade of the post
This job description only contains the main duties relating to the post and does not describe in detail all the duties required to carry them out
In accordance with the Health and Safety at Work Act 1974, to take reasonable care for the health and safety of yourself and of others
To maintain confidentiality where necessary and to sensitively handle information belonging to the council or a third party that is confidential.

Special Notes or Conditions

Occasional attendance at evening and weekend meetings/events will be required
The post holder will be required to wear clothing that meets the requirements of the council’s uniform policy

Administrative Assistant – July 2026

Pay: £13.47-£14.13 per hour

Benefits:

Work Location: In person