EVERYMAN- OPERATIONS MANAGER (NORTH)
About Everyman
Everyman is a leading cinema and entertainment brand, redefining the premium theatrical experience. Operating 49 venues and 171 screens nationwide, we combine exceptional film programming with elevated hospitality to create memorable experiences for our guests.
Our success is built on a number of distinctive strengths:
- Expert film curation spanning mainstream and independent releases, cult classics, documentaries, live theatre and music screenings.
- High-quality, trend-led food and drink, prepared in-house and served directly to seat.
- Beautifully designed spaces that are desirable social destinations within their local communities.
- Passionate, motivated and empathetic teams who are committed to creating unforgettable guest experiences.
We're looking for an Operations Manager to oversee a number of venues across the North of the UK. Reporting to the Head of Operations, this is an exciting opportunity for an experienced multi-venue leader who shares a passion for hospitality and people and is looking to make a meaningful impact across the business.
The Opportunity
As an Operations Manager for Everyman, you will partner closely with Venue Managers and their management teams to drive performance, develop talent and deliver exceptional guest experiences across your region.
Success in this role comes from your ability to lead through people. You'll be responsible for developing capability across your region, building strong management teams and creating a culture of accountability, ownership and continuous improvement.
This is a highly visible, hands-on leadership role that requires someone who can balance strong business performance and operational excellence with authentic, people-focused leadership.
What You'll Be Responsible For
- Leading, coaching and developing Venue Managers and management teams, building high-performing and highly motivated teams, creating a culture of engagement, accountability, ownership and continuous improvement.
- Driving operational excellence across your region, ensuring our venues consistently deliver exceptional experiences for our guests.
- Delivering sustainable business performance by identifying opportunities to grow revenue, improve profitability and maximise the potential of each venue.
- Building strong talent pipelines through effective recruitment, succession planning and the development of future leaders.
- Using data, insight and feedback to drive decision-making, solve challenges and identify opportunities for improvement.
- Working collaboratively with support teams to deliver strategic priorities, whilst ensuring venues operate safely, compliantly and in line with company standards.
About You
You'll be a passionate and people-focused leader who understands that exceptional results are achieved through great teams.
You'll bring:
- Strong multi-site leadership experience within hospitality, leisure, retail or another guest-focused environment.
- A proven track record of developing people and creating high-performing teams.
- Strong commercial awareness, with the ability to use insight and data to drive performance and inform decision-making.
- Excellent coaching, communication and relationship-building skills, with the confidence to support, challenge and influence others.
- A genuine passion for delivering exceptional hospitality and operational excellence.
- A collaborative, values-led leadership style that inspires trust, accountability and engagement.
Reward & Benefits
- Competitive salary with performance-related bonus scheme.
- Unlimited complimentary cinema tickets for you and your guests.
- 50% discount on Everyman food and drink.
- Stream membership, giving you access to your earned wages when you need them.
- 24/7/365 Employee Assistance Programme.
- Financial, legal, family, health and wellbeing tools and resources.
- Company-wide events, leadership socials and performance-led incentives.
If you're passionate about film, hospitality, leadership and developing great teams, we'd love to hear from you.
