USP Steels is one of the UK's leading steel stockholders and service providers, recognised for its growth, innovation and commitment to excellence. The business has received a number of prestigious industry accolades, including being ranked No. 1 in the RSM Top 100 Industrials in 2024, 40th in the FEBE Growth 100 in 2024, and most recently 60th in the Grant Thornton West Midlands Top 200 by Turnover in 2026.
As a Key Account Manager, you will be responsible for sales and business development, managing and growing the company's most valuable, high-revenue customer accounts. You will manage your own customer base, building strong relationships and delivering commercial success by providing the right products, solutions and services.
The primary goal of this role is to maximise customer retention while driving long-term, sustainable growth.
Core Objectives
- Customer Retention: Increase customer contract value across a portfolio of key accounts.
- Revenue Growth: Identify upselling and cross-selling opportunities.
- Strategic Alignment: Translate customer business goals into tailored solutions and long-term joint business plans.
Key Responsibilities
- Manage sales and growth opportunities across our range of steel products and services.
- Develop and maintain long-term customer relationships.
- Identify new project leads and expand the customer base.
- Deploy new business development initiatives.
- Oversee complex tenders and contract management.
- Collaborate with cross-functional internal teams.
Required Skills
- 3 to 5+ years' sales experience within the steel or industrial sector.
- Proven track record of managing key accounts.
- Very strong understanding of structural steel and related projects.
- Entrepreneurial, customer-minded and results-driven.
This is an excellent opportunity to join an award-winning, fast-growing business where your contribution will have a direct impact on commercial success. With opportunities for future progression and development, this role offers the chance to build a long-term career within a thriving organisation.
If you are ready to take the next step in your career, we'd love to hear from you. Apply today by submitting your CV through Indeed, and a member of our team will be in touch.
USP Steels will deal directly with applicants. No third party will contact you regarding this role.
Benefits:
- Free parking
- On-site parking
Experience:
- Steel or Industrial Sales: 3 years (required)
- Managing Key Accounts: 1 year (preferred)
Work Location: In person
