Job Title: Warehouse Assistant
Location: Ross-on-Wye, Onsite
Type: Full-time, Permanent
Hours: Monday to Friday, 8:30am–4:30pm
Salary: £25,155.00 per year
About us
Dawleys are a successful outsourcing business providing eCommerce fulfilment, customer service, data and print solutions for some of the UK’s top businesses and charities.
We are looking for an enthusiastic, reliable and hardworking Warehouse Assistant to join our Fulfilment Team at our Ross-on-Wye site.
This is a varied, hands-on role supporting a range of clients with their day-to-day fulfilment requirements. You’ll be involved in everything from receiving stock and picking and packing customer orders, through to processing returns and setting up and completing print and mailing jobs.
Attention to detail is really important. Whether you’re packing an eCommerce order, checking a returned product or preparing a mailing, our clients rely on us to get it right.
Full training will be provided.
Let’s hear from one of our team members
“When we pack an order, we know it’s more than a box, it’s a promise. Every detail matters, because we want our clients' customers to feel excited and valued the moment they open it.”
Josh Jones, Warehouse Team Leader, Dawleys
Duties to include:
- Picking and packing customer orders accurately and efficiently
- Preparing completed orders for courier collection and despatch
- Receiving, checking and booking in incoming stock
- Unloading deliveries and safely moving stock around the warehouse
- Maintaining accurate stock levels and reporting any discrepancies
- Processing customer returns, including receiving, inspecting and recording returned items
- Setting up print and mailing jobs in line with client instructions
- Restocking packaging and other materials within the warehouse
- Keeping work areas clean, tidy and organised
- Assisting with recycling and waste management
- Working with colleagues to ensure daily orders, mailings and other deadlines are achieved
- Following all warehouse health and safety procedures
What you'll need to succeed:
- Good attention to detail and a commitment to accuracy
- A reliable and positive approach to work
- The ability to follow processes, instructions and client-specific procedures
- Good organisational skills and the ability to prioritise your workload
- Confidence using computers and learning new systems
- Good communication skills
- The ability to work effectively both independently and as part of a team
- A proactive approach and willingness to help wherever needed
- The ability to work accurately while completing repetitive tasks
- A willingness to learn new skills across fulfilment, returns, stock management and print
- Previous warehouse, fulfilment or print experience would be useful, but is not essential as full training will be provided
Alignment with Dawleys Core Values:
- We are Team Dawleys: Embrace and contribute to our culture of teamwork.
- We love our customers: Understand that the quality and accuracy of your work directly impacts our clients and their customers.
- We are pro-active: Take initiative, spot potential problems and help keep work moving.
- We never stop learning: Be willing to learn new clients, processes, systems and ways of working.
- We are ready, willing, and able: Be flexible and prepared to support different areas of the operation when required.
- We have fun: Bring a positive attitude and contribute to an enjoyable working environment.
Benefits:
- Casual dress
- Company events
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
Ready to Join Us?
If you’re reliable, take pride in getting things right and enjoy working as part of a team, we want to hear from you.
Apply today to become a key part of the Dawleys Fulfilment Team.
Job Types: Full-time, Permanent
Work Location: In person
Pay: £25,155.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- On-site parking
Work Location: In person
