About Langham Brewery
Langham Brewery is an independent brewery based in Lodsworth, in the heart of the South Downs National Park.
For over 20 years, we have built a strong reputation for quality beer and excellent relationships with pubs, hospitality businesses, retailers and trade partners across Sussex, Surrey and Hampshire.
As we continue to develop our beer range and grow our customer base, we are looking for a commercially focused and proactive Sales Executive to join the team.
The Role
This is a hands-on sales role focused on winning new business, developing existing accounts and building long-term customer relationships.
You will be responsible for identifying and converting new opportunities while ensuring our existing customers receive regular, professional and commercially valuable support.
We are looking for someone who is comfortable taking ownership of the full sales process – from prospecting and initial contact through to meetings, quotations, orders and ongoing account development.
The successful candidate will represent Langham Brewery professionally in the market and play an important role in delivering sustainable sales growth.
Key Responsibilities
New Business Development
Proactively identify, contact and develop prospective customers, with a particular focus on pubs, hospitality venues, retailers and appropriate trade partners across our trading area.
Account Management
Build and maintain strong relationships with existing customers through regular and productive contact. Identify opportunities to retain accounts, increase sales and introduce relevant products from the Langham Brewery portfolio.
Sales Activity and Conversion
Maintain a consistent level of prospecting, customer calls, meetings, follow-ups, presentations and product introductions. Take ownership of opportunities from initial contact through to quotation, order and conversion.
Product Representation
Develop a strong working knowledge of the Langham Brewery beer portfolio and confidently communicate our products, positioning and quality to customers.
Commercial Management
Prepare and manage quotations, pricing, discounts and agreed customer terms responsibly and in line with company expectations. Balance strong customer relationships with the commercial requirements of the brewery.
Customer Service
Respond promptly and professionally to customer enquiries, concerns and complaints. Take ownership of issues and work with colleagues to achieve an appropriate resolution.
CRM and Sales Administration
Maintain accurate and timely records of customer contacts, prospects, opportunities, agreed actions and sales activity within the company CRM system.
Account Development and Follow-Up
Ensure meetings, samples, orders and customer conversations are followed up effectively, with clear next actions to keep opportunities moving through the sales pipeline.
Market Development
Maintain a good understanding of the local beer, pub, hospitality and retail market. Identify potential new accounts, monitor relevant competitor activity and recognise commercial opportunities across the brewery’s trading area.
Internal Collaboration
Work closely with brewing, operations, marketing and other colleagues to ensure customer requirements, sales opportunities and potential issues are communicated clearly and acted upon.
Events and Brewery Representation
Represent Langham Brewery professionally at trade events, tastings, launches and other relevant activities, using these opportunities to build relationships, promote the brewery and generate sales leads.
What We’re Looking For
We are looking for someone who is:
- Proactive and comfortable generating new business rather than relying solely on incoming enquiries
- Commercially minded and motivated by achieving sales results
- Confident building relationships with customers at different levels
- Organised and disciplined with follow-up and pipeline management
- Comfortable using CRM systems and maintaining accurate sales records
- A clear and professional communicator
- Able to work independently while collaborating effectively with a small brewery team
- Interested in beer, pubs, hospitality and the wider drinks market
- Comfortable representing Langham Brewery externally with customers and at events
Experience in beer, drinks, hospitality, FMCG or a related trade sales environment would be advantageous.
How Success Will Be Measured
Performance will be assessed against agreed sales and new-business targets, supported by appropriate activity and pipeline measures.
Success in the role will also be measured through the quality and consistency of customer relationships, account growth, new account conversion, effective follow-up, CRM management and contribution to the wider commercial objectives of Langham Brewery.
We expect the successful candidate to take ownership of their sales pipeline, engage customers proactively and consistently convert sales activity into sustainable business.
Why Langham Brewery?
This is an opportunity to join an established independent brewery at an important stage in its development.
You will be selling a growing portfolio of beers backed by more than 20 years of brewing experience, with the opportunity to develop relationships across the independent pub, hospitality and retail sectors.
Based in an 18th-century granary barn in the South Downs, Langham Brewery combines established brewing heritage with a clear focus on developing beers for today’s market.
If you enjoy building relationships, opening doors and turning opportunities into long-term customers, we’d like to hear from you.
Pay: £30,000.00 per year
Benefits:
- Employee discount
- On-site parking
Work Location: Hybrid remote in Petworth GU28 9BU
