Fixed Term Support Worker
Hours: 18 hours per week
Contract: Fixed-term for six months to cover long-term sickness absence. The position will be reviewed before the end of this period, but an extension cannot be guaranteed.
YMCA Wellington & District is looking for a caring, motivated and organised Enablement Officer to support young people living in our accommodation.
This is a varied and rewarding role where you will manage a caseload of tenants, provide one-to-one support and help young people develop the skills and confidence they need to live more independently.
Main responsibilities
- Manage an allocated caseload of young people.
- Build positive and professional relationships with tenants.
- Complete, carry out and regularly update individual support plans.
- Use Outcome Star to assess tenants’ needs, set goals and measure progress.
- Implement YMCA Wellington & District’s Support Pathway and Practice Framework.
- Provide flexible one-to-one support in areas including budgeting, benefits, health, relationships, education, employment and maintaining a licence.
- Teach practical life skills such as cooking, cleaning, laundry, shopping, travelling independently and preparing for interviews.
- Help plan, promote and deliver group activities for tenants.
- Encourage tenants to participate in wellbeing, social, educational and community-based activities.
- Complete Thrive Telford assessments and ensure required information is recorded within agreed timescales.
- Work with housing colleagues and external agencies to provide joined-up support.
- Support tenants to access education, employment, training and volunteering opportunities.
- Help tenants prepare for a positive and sustainable move into independent accommodation.
- Maintain accurate and timely case notes, support plans, Outcome Stars and other records.
- Identify and report safeguarding concerns in line with YMCA procedures.
About you
You will:
- Be caring, patient, reliable and non-judgemental.
- Be able to build trusting relationships while maintaining professional boundaries.
- Be confident supporting young people with a range of needs and challenges.
- Understand person-centred, trauma-informed and strengths-based support.
- Be organised and able to maintain accurate records.
- Be able to work independently and as part of a team.
- Be willing to work flexibly according to the needs of the service and its tenants.
This is an excellent opportunity to join YMCA Wellington & District during an exciting period of change and help shape the future of our support service.
Pay: £13.45 per hour
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
- On-site parking
Experience:
- Support worker: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
