Closing Date: Friday 28th August 2026 at 5:30 pm
Location: Waltham Cross
Salary: £ 28,620 pa, plus on-call payments
Report to: Service Manager
Responsible for: May oversee work of volunteers
About Us
At Safer Places our team is our most important resource and asset. Having a highly competent survivor focused, experienced and resourceful team is key to delivering a high-quality service. We are committed to supporting our staff and to providing continued professional development and offer an excellent range of training and qualification packages.
We value diversity and recognise the strengths that different life and work experiences bring and welcome applications from people of all work and educational as well as all other backgrounds and cultures.
Key Responsibilities:
Corporate
- To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives.
- To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement.
- To maintain knowledge of the Organisation’s operating environment.
Main Tasks:
- Provide one-to-one support to those at risk of offending or involved in the criminal justice system.
- Advocate on behalf of clients with police, probation, courts, housing, and other agencies.
- Identify and address factors contributing to criminalisation, such as coercion, survival behaviours, substance use, or unmet mental health needs.
- Deliver support that is culturally sensitive, trauma-informed, and strengths-based.
- Maintain accurate, confidential case records in line with GDPR and organisational policies.
- Build strong partnerships with statutory and voluntary sector organisations.
General
- The role holder will be expected to perform any other duties that may reasonably be asked of them.
- The role holder will be able to work within the Safeguarding arena following organisation policies and procedures, be able to Recognise; Respond to; Report and Record Safeguarding issues and understand and make quality Safeguarding Referrals.
- Comply with data protection legislation, information sharing policy and procedures and all legislation connected to your work. Act in a manner which preserves the confidentiality of all stakeholders. Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Essential Experience:
- Experience of managing a complex or high-risk caseload, ensuring effective prioritisation and case management.
- Experience working in a women’s centre or community-based setting.
Skills and Knowledge:
- Strong understanding of the links between domestic abuse, trauma, and women’s involvement in the criminal justice system.
- Knowledge of safeguarding procedures, risk assessment tools, and multi-agency working.
- Excellent communication, advocacy and interpersonal skills.
- Understanding of and commitment to equality, diversity and inclusion, and ability to apply these principles in day-to-day practice with clients and colleagues.
Qualifications:
- IDVA, ISAC or relevant qualification or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
Other Essential Requirements:
- Car driver with access to vehicle
- Subject to Enhanced DBS Check
Benefits:
- Competitive salary
- 28 days annual leave plus public/bank holidays. Pro-rata for part-time employees
- Pension Scheme
- Occupational sick pay
- Access to Bupa Healthy Minds Support Service
- Cycle to work Scheme (on completion of probation)
Upon receiving an offer:
- All staff must complete a DBS disclosure due to the nature of our services.
- We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip).
- As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence, Insurance and MOT before you start work. Also needs to be insured for Business use.
- We will require two satisfactory references, one of which should be from your most recent/current employer.
This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
Pay: £28,620.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Sick pay
Licence/Certification:
- Driving Licence (required)
Work Location: In person
