*IMMEDIATE START*
TP Fire & Security, a BAFE-accredited, industry-leading provider of fire protection and security systems, has been established for over 35 years. We are currently seeking an experienced Office Administrator to join our team on a temporary basis for a minimum of 4 weeks.
This is an excellent opportunity to work for a well-established and reputable company, with the potential for the role to become permanent in the future.
Your role will include:
- Schedule Pre-planned Preventative Maintenance (PPM) & Reactive Maintenance works in a timely manner to ensure all Key Performance Indicators are met
- Handling administrative and support activities.
- Providing excellent customer service at all times and resolving issues in a prompt and professional manner.
- Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested.
- Issue purchase orders when required.
- Work with the management team to discuss and implement appropriate course of action
- First point of contact for engineers regarding scheduling queries.
- Arrange service schedules and create, amend and file associated documentation and service records.
- Carry out general administrative duties in line with the departmental policies and procedures
- Undertake any 'ad hoc' duties as requested by the Service Manager.
The successful candidate must have:
- Excellent customer service skills
- A high degree of flexibility when faced with new challenges
- Good negotiation, influencing, good planning and organisation skills
- Ability to multitask and work under pressure.
- Good numerical, written and verbal communication skills
- Proficient in MS Office and IT skills
- Experience of Fire/Security operations preferred but not essential.
- ‘Can do’ attitude and a team player.
- Right to work in the UK.
Package will include:
- 25 days holiday plus bank holidays
- A central benefits programme that offers a wide variety of discounts including health and wellbeing programme
Office based 40 hours week; 8.00am - 17.00pm with 60 minute lunchbreak.
DBS and Security checks will be required for this role.
TP Fire & Security Ltd are an equal opportunities employer and are committed to respecting diversity, positively promoting equality, fostering equal opportunities and tackling discrimination in all that we do.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Experience:
- customer service: 2 years (preferred)
- administration: 2 years (preferred)
Work Location: In person
