The Mansfield Group, the leading Rescue & Recovery operator has a vacancy at our service center in Birmingham. You will join our Administration team working in a busy, fast paced environment. The successful candidate will be responsible for day-to-day administration, working alongside the Administration Manager undertaking varied tasks that provide our customers with a time critical, conscientious service. You will also support the Area Service Manager with the administration of our fleet maintenance schedules and daily tasks.
If you have the drive and experience to work in a busy office-based role and are looking to work in a supportive and welcoming environment, we will provide you with the tools and encouragement to help grow your skills and career within The Mansfield Group and the wider organisation.
Keys Skills
· The ability to work at a fast pace and accurately record data
· A calm nature and ability to potentially deal with challenging customers
· Ability to work unsupervised and on own initiative
· The ability to prioritise and meet deadlines
· Experience working in an office environment
· Thrives under pressure
· Ability to multi task complex queries with an attention to detail
· Excellent communication and IT skills
· A good standard of literacy and numeracy
The Role
· 45 hours a week (further details available at Interview)we will consider part time or flexible hours
· Assisting the Area Service Manager with all aspects of service center administration
· Liaising with the Police and officials
· Liaising with customers, handling queries
· Administration of fleet maintenance schedules and procedures
· Carrying out day to day administration roles
Benefits
· Competitive salary based on experience
· Flexible working hours
· Monday to Friday. Alternate Saturday mornings
· Free onsite parking
· All training provided
· Stakeholder Pension
If you think you are the right fit and are looking for your next challenge please apply.
Employment is subject to the provision of proof of eligibility to work in the UK
Police Vetting Approval required to support Police Force operations
Job Type: Full-time
Pay: £12.75-£13.25 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
Ability to commute/relocate:
- Birmingham B6 7AY: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
