Job Summary
Dr's McVerry, McGee & Farnon are seeking a professional and organised Medical Receptionists to join our healthcare team based in The Health Village in Newry.
The position is for 16 hours per week on a Monday and Thursday or Tuesday & Thursday 9am - 6pm.
The successful candidate will be the first point of contact for patients, providing excellent customer service while managing administrative tasks efficiently. This role offers an opportunity to work in a supportive environment where attention to detail and compassion are highly valued.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression
- Manage appointment scheduling and cancellations using practice management software
- Answer phone calls promptly and professionally, directing enquiries appropriately
- Maintain accurate patient records and update information as needed
- Process patient check-ins and check-outs efficiently
- Handle correspondence, including emails and postal mail
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Support other administrative tasks as required to ensure smooth clinic operations
Qualifications
- Dr's McVerry, McGee & Farnon are seeking a professional and organised Medical Receptionists to join our healthcare team based in The Health Village in Newry.
We have 2 positions available with hours ranging from 16 - 20 hrs per week. The hours of work are from 9am - 6pm.
The positions are initially for a fixed 9 month term covering maternity leave, however there are potential opportunities for a permanent contract for suitable candidates.
The successful candidate will be the first point of contact for patients, providing excellent customer service while managing administrative tasks efficiently. This role offers an opportunity to work in a supportive environment where attention to detail and compassion are highly valued.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression
- Manage appointment scheduling and cancellations using practice management software
- Answer phone calls promptly and professionally, directing enquiries appropriately
- Maintain accurate patient records and update information as needed
- Process patient check-ins and check-outs efficiently
- Handle correspondence, including emails and postal mail
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Support other administrative tasks as required to ensure smooth clinic operations
Qualifications
- Previous administrative experience is desirable but not essential; training will be provided for specific systems used in the practice
- Strong organisational skills with the ability to multitask effectively
- Excellent communication skills, both written and verbal
- Ability to remain calm under pressure and demonstrate empathy towards patients
- This position is ideal for individuals who are attentive, personable, and eager to contribute to a caring healthcare environment.
- Applicants should possess a professional demeanour and a commitment to providing outstanding patient service.
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
