Job Summary
We are seeking a dynamic and proactive Internal Sales & E-commerce Advisor to join our team! In this vital role, you will be the driving force behind our sales administration and online customer engagement efforts. Your enthusiasm and organizational skills will ensure seamless communication between customers, sales teams, and internal departments. You will manage e-commerce transactions, support sales processes, and deliver exceptional customer service to foster loyalty and growth. This position offers an exciting opportunity to contribute to a fast-paced, innovative environment where your skills can truly shine!
Duties
- Handle inbound and outbound sales inquiries via phone, email, and online platforms with enthusiasm and professionalism
- Manage e-commerce orders efficiently using CRM software and other digital tools, ensuring accuracy and timely processing
- Maintain up-to-date product information on online platforms, including pricing, descriptions, and stock levels
- Support sales administration tasks such as order entry, invoicing, and tracking deliveries using Microsoft Excel, Sage, and other IT systems
- Communicate effectively with customers to resolve issues promptly while providing excellent customer service
- Collaborate with the marketing team to update product listings and promotional campaigns on digital channels
- Organize and prioritize daily tasks using strong time management skills to meet deadlines in a fast-moving environment
Experience
- Proven experience in sales administration or e-commerce support roles
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook) and CRM software
- Familiarity with Sage accounting software is highly desirable
- Excellent communication skills in English, both written and verbal
- Demonstrated ability to manage multiple tasks efficiently while maintaining attention to detail
- Prior experience working with IT systems such as Microsoft Excel for data analysis or reporting is advantageous
- Organizational skills that enable effective time management and prioritization in a busy setting
Join us to be part of a vibrant team committed to delivering outstanding service while advancing your career in a supportive environment. We value innovation, dedication, and the drive to excel—come grow with us!
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
