Join the Team at 3DXR
3DXR's online store continues to achieve strong year-on-year growth, establishing a respected global presence and supplying industry-leading components and Uncrewed Aircraft Systems (UAS) solutions to customers around the world. Based in the beautiful market town of Richmond North Yorkshire, we combine innovation, technology, and expertise with a supportive and enjoyable working environment. Our success is driven by a talented team that is passionate about delivering high-quality products and exceptional customer service.
As our business continues to expand, we are looking for a highly organised and proactive E-commerce Administrator to support our growing operations.
About the Role
This is a varied position that combines office administration and e-commerce management. The successful candidate will play a key role in the day-to-day running of the business, ensuring our online store, customer communications and administrative processes operate efficiently. A strong working knowledge of Shopify or similar e-platform is essential.
Key Responsibilities
- Managing and maintaining our Shopify e-commerce platform
- Creating and updating product listings, descriptions and pricing
- Processing customer orders and monitoring fulfilment
- Ensuring product information is accurate and up to date
- Assisting with stock control and inventory management
- Liaising with suppliers and internal departments
- Assisting customers with enquiries via email and telephone
- Supporting the sales team with administrative tasks
- General office administration duties
Essential Skills & Experience
- Previous experience in an administrative role
- Experience using, managing or maintaining a Shopify or similar platform
- Strong computer literacy and confidence using business software
- Excellent organisational skills and attention to detail
- Strong written and verbal communication skills
- Ability to prioritise workload and manage multiple tasks
- Competent with Microsoft Office applications, particularly Excel, Word and Outlook
- Competent with Adobe applications, specifically photoshop
- Ability to work independently as well as part of a team
Desirable Skills
- Interest in technology, electronics or drones
- Experience with e-commerce, online retail or technical product sales
- Knowledge of inventory management systems
- Familiarity with photography, image editing or content creation for product listings
- Basic understanding of electronics or technical products
What We Value At 3DXR
Our people are at the heart of our success. We are looking for individuals who thrive as part of a team while also taking initiative and ownership of their work. Attention to detail is essential, as is a commitment to maintaining the highest standards in everything you do. We value creativity, problem-solving and a positive, can-do attitude. Most importantly, we believe in fostering a supportive, enjoyable workplace where colleagues contribute to a strong team culture and take pride in helping the business succeed.
Personal Requirements
The successful candidate must be a British citizen or have an existing right to work in the United Kingdom. They should be comfortable working both independently and as part of a collaborative team, with excellent written and verbal communication skills. Due to the nature of our work, applicants should be capable of obtaining MOD security clearance. We are looking for someone who is enthusiastic, keen to learn and has a genuine interest in drones, aviation, technology and innovation.
Why Work for 3DXR?
At 3DXR, we are committed to creating a rewarding and supportive workplace where our employees can develop and succeed. We offer a competitive benefits package, including a company pension, employee discounts, free on-site gym facilities, and on-site parking. Additional benefits may be available depending on the role and individual circumstances, including company vehicles, relocation accommodation or housing support, professional development opportunities, and other employee perks. This is a full-time, Monday to Friday, day-shift position based at our Richmond, North Yorkshire facility. While Degree Level, A-Level qualifications or equivalent are desirable, we welcome applicants with relevant experience, strong practical skills, and a willingness to learn.
Pay: £27,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- On-site parking
Education:
- A-Level or equivalent (preferred)
Work Location: In person
